KAY Outlet,

266 Nut Tree Rd, Vacaville, CA 95687, United States

"Shelley is the best! 10/10 customer service! I’ll come here for all my jewelry purchases just to make sure I get Shelley’s great customer service and expert advice. Thanks Shelley!"

"Very friendly, helpful, and Lovely staff. They have helped Me find tons of jewelry perfect for the holidays! Jonah was very patient and helpful with us since I didn’t know quite what I was looking for and showed me many options and took the time to tell me about them. I was able to leave with the perfect gifts happily!"

"Yesterday I went to the outlets and stoped by Kay last minute. Corinna greeted me and made me feel welcome. As soon as we started to talk Corinna started coughing and I realized she was so sick. I felt terrible for her. I understand the need to work especially when it's a busy time. But the most important thing is taking care of yourself. Corinna felt bad because she didn't want to make me sick but I assured her I have a strong immune system. I left and my heart broke for her knowing how sick she was and still working. What an angel."

"Making a decision that represents something that you love and worked so for is already nerve-wrecking, but having to find a ring to represent that is even crazier . When I came into Kay jewelers, I was astonished to see how willing Kenneth was to help me with every little question that I had ! Kenneth is not only charming, but very thorough and patient!! I feel so confident in shopping here knowing that I will become more knowledgeable on everything that I’m interested in!! I really appreciate someone who has great customer service and knows the importance of building relationships with their customers! Thank you so much for all of your time! Mrs. Shelly is just as sweet as she can be! I appreciate her as well!! When it comes to me and my indecisiveness it definitely takes a tough cookie and she is exactly that!! Gratitude would be a better way to express how appreciative I am of this amazing team at Kay jewelers and I will be back!!"

"Really disappointed with this store today.. I took my ring to get repairs since the stone fell off from my ring and when they gave me my ring back they had given me a stone that had a completely different color. My ring had a clear store when I bought it and when I picked it up today they had replaced it with and blue stone.. Waste of $300.. Not only that but after showing the sales lady the before pictures of how the stone looked liked she insisted that the blue would wear off and turn clear. Avoid Kay honestly you won't get what you're looking for. Not to mention how stuck up some of the staff are. The clear stone was the original the blue one was the one they gave me afterwards"