Best Western Plus Palm Court Hotel

"The room was the jacuzzi suite, it was clean and the jacuzzi woked so everything was fine. The fireplace is not operational due to emissions."

"Most staff are really good. Downtown location with included parking is nice. We encountered a series of maintenance issues -- our toilet was difficult to flush and could not be fixed quickly, so they moved us to a nicer room. But then the elevator briefly broke, and there was a sewage leak in the parking area. But I suspect these were fluke occurrences."

"One of the best hotels in town. Centrally located, close to many of the Davis restaurants and attractions and associated with Cafe Bernardo and the Tiki Bar which is one of my go to places for lunch and dinner. This hotel can be expensive though. So make reservations earlier."

"Just had an incredibly frustrating experience with the parking at this hotel. We got in at about 10:20pm, the garage was full even though the front desk said it shouldn’t be - there were 5 empty rooms. Turns out it’s staff from the restaurant parked in the spaces for the hotel but they can’t do anything about it! What’s the point with having reserved spaces for hotel guests then??? Front desk said we can park on the side of the ramp going into the garage and could leave it there overnight. We have a rental car so this made us very nervous but there’s no other choice because you can’t park overnight Fridays on the street. So we park on the ramp and go to bed. As soon as we fall asleep, we’re awaken by a call from front desk that a spot opened up and we should move. Asked if we could stay parked on the ramp overnight and the guy said better not to. So we get out of bed at 11:30pm to move our car. Now we can’t fall back asleep."

"Our recent trip to Davis was mostly for a return stay at the Best Western Plus Palm Court but in the larger suite(3rd floor, fireplace, balcony, whirlpool tub), which was originally recommended by my oldest son but was unavailable during our first stay. I gave the hotel only 4 stars this time because over all this establishment has pasted my white glove inspection on multiple visits. The quality of cleanliness in our room, lobby/general areas, outside of the structure and even the parking garage continues to be one of the best places I've had the enjoyment of staying at throughout our travels. All staff members(hotel & restaurants) are always polite, professional and helpful. We enjoy visiting the local shops(stores & nail salon) during our visits. However, the lose of one star was due to the fact that 2 out of 3 amenities(balcony & fire place) that the room featured were unavailable and no prior courtesy message was given!? I did make my reservations, two weeks in advance, through Booking.com but was still able to easily message back and forth directly with the hotel. I wanted to get confirmation that this time the suite we'd be staying in would be the larger suite(which featured the 3 amenities mentioned above). And yet even after making reservations two weeks in advance, have been in contact with the hotel directly and even upon arrival not once was I informed that some of the featured amenities would not be available?! This floor had several rooms on it and I couldn't help but wonder if everyone was having to experience the unfortunate disappointment of barely finding this out upon entering are suite? Seeing as how our stay was only for one night I decided to not bother contacting the receptionist but instead take advantage of the one still available feature which was the whirlpool tub. Next time I'll be sure to just make the phone call direct so I have a name on file of whose confirming what."