Community Hospital of the Monterey Peninsula

"Treated very poorly in the ER by Dr. Sullivan. Not the first time either. When a type 1 diabetic with gastric paralysis hasnt been able to eat or drink for 4 days, you might want to check their throat, stomach, and maybe help with the severe pain. I was literally given a bag of fluids 2 hours after arrival via ambulance, and then given anti-psychotic meds called Haldol that put me in a panic attack thinking I had to leave hospital asap. Why? Why was this given to me for what was happening anyhow? So scared of this place after this type of thing has happened to me countless times while trying to get a diagnosis! This is to say nothing about how my pain meds were stolen by a nurse once, or another time I was left with multiple falsified health records. Cant be legal what's happening here."

"This hospital has an affiliated hospice, which, quite frankly, is a conflict of interest. Be careful if your loved one is elderly. As your loved one is recovering, and getting ready for discharge, hospice will descend. Or at least that's our experience. The hospital/hospice tried to recruit my Dad three years ago. He was hospitalized after a fall. Fortunately a family member was able to fend them off. Dad returned home, became ambulatory and enjoyed a decent quality of life. I hate to think of what would have happened if we had agreed to hospice back then. Recently, we weren't so lucky. Dad was hospitalized again late last summer with a kidney infection. Despite his age he made a remarkable recovery with antibiotics. But instead of helping him get back on his feet, the hospital allowed its affiliated hospice to do what it does best: Recruit vulnerable patients. Hospice has been disastrous. Going on hospice means plans are being made for your impending death. (We were told Dad was going to die soon.) That's why nothing is done to rehabilitate you. Don't expect physical therapy. Don't expect anyone to care if you ever leave your bed again. Don't expect anyone to do anything other than prepare for your death. In fact, within a week of being on hospice the nurse passed along a message to a family member that Dad would probably die within a "few days." However, this made no sense. Dad had just rallied, responding very well to antibiotics. He was alert and talking in the hospital. Why was he suddenly sleeping all the time now? I called the nurse and begged her to consider that he could have another UTI. Everyone with a passing knowledge of geriatrics knows that urinary infections in the elderly can cause a wide range of symptoms, and can even mimic impending death. Plus Dad had just been hospitalized for a kidney infection. However, the hospice nurse was dismissive when I called her on September 14, 2023. At that time, she would not agree to culture his urine. No one took my concerns seriously, until Dad began urinating blood. Finally his urine was cultured. He began showing signs of another possible UTI in late October/early November. Once again, no treatment until he began to urinate blood. I've reached out to hospice, begging them to please do something proactively, to prevent these repeated infections. All I want is decent care for my Dad. He deserves it. I've reached out to the CHOMP compliance department with various complaints about hospice. (No response.) I've reached out to Medicare to try to get help. Medicare was wonderful, going so far as to call hospice on my behalf. My Dad is a strong man. He is a US Army veteran. He survived two tours in Vietnam. He also survived cancer twice, including a recurrence of the original cancer. But I fear he won't survive hospice and its lousy care. (Dad would be off of hospice if it were up to me but it's not.)"

"My review is 100% about the few nurses in labor and delivery that didn't go well the rest of the hospital has always been decent minus a few bad attitudes in the ER recently. Now that I am healed and thinking clearly on everything I am extremely thankful that things didn't end up much worse. I had my gallbladder removed a couple months ago from an ER visit looking back during my pregnancy almost 2 years ago. I went in with the back pain that I fully explained was not regular back pain. I was in tears the whole time. They gave me tylenol... I explained also that I have extreme sleep apnea but don't have a machine yet so I could fall asleep mid conversation not that my nurse was trying to respond to my attempts at conversation. But they released me because I was able to fall asleep for a couple minutes after having tylenol even though I said the pain was still there. From what my Dr described at my stay for the removal of my gallbladder I feel extremely blessed that the worse case scenario didn't already play out. After complaining about my after C section care (from the same nurse as the back pain visit) about the nurse pulling out my catheter early and pretending she didn't realize it during hygiene care I was told this is a good training opportunity . ( there were more complaints than that)Just be sure to advocate for yourself if at CHOMP you shouldn't have to train on kindness and lies. There were some amazing nurses there just speak up for yourself if you get the others. If you have gallbladder back pain tell them no when they try to send you home on tylenol!"

"I was at chomp twice in the last couple of months. Once for a back operation and the other night at ER. Both times I have been surprised at the lack of empathy and consideration from the staff. I waited in ER for 5 hours and felt worse when I left. It seems that chomp is better to its employees than the patients. I’d heard that before and agree that it is true."

"The emergency room's staff here are really friendly. They make you feel that you are in good hands us soon us you arrive to their parking lot. The security officer gave us a wheelchair as soon us he saw us walking in. While waiting in line to check in, the front desk lady checked with us in how serious it was the emergency in case we needed to get help ASAP. All the people here show a lot empathy for others which is great to have in a hospital. Thank you all!!!!"