Hilton Garden Inn Napa

"TL:DR - A little pricey during harvest season but great location Near many wineries and minutes to downtown Napa Near lots of shopping - Trader Joe's Whole Foods Target CVS and more Easy access to many freeways Very clean Nice professional staff Free parking but very busy lot I never give hotels 5 stars but this one really deserves it Erica the GM and her staff are amazing. So friendly professional and helpful. Kate, Billy, Angelique and so many others! But we saw them most - many of them work long hours 7 days a week. The staff doesn't stay no to anything The hotel has been renovated not too long ago so everything is new It's so clean and the staff really takes it over the top. There are so many people cleaning on one floor at once - they work so hard There is a fridge and microwave in the room as well as Keurig but the coffee in the room is not great There is coffee and tea downstairs until 10 am And cookies around 4 pm - wish they offered coffee w/ the cookies - small complaint It can be pricey but you're paying for location The breakfast is very generous $19.95 per day or $12.95 for just the cold bar of fruit yogurt toast bagels sweets etc. Only complaint is breakfast menu doesn't change and the chef under cooks the eggs pretty regularly Happy hour has great prices and generous food - we had a huge plate of chicken fingers and fries and a huge cheese board for about $10 each On Fri and Sat they do a free generous wine tasting from I think 5 - 6:30 pm There is a little mini mart w/ reasonably priced wines water drinks snacks Outdoor pool only and hot tub - opened during winter but pool is not heated Free parking Laundry you can do yourself - about $2.00 a load and $1.50 for dryer. I'm sure they can do it for you as well"

"There is a restaurant inside. We had breakfast and a late dinner here when we first got into town. My wife and I both thought the food was good. Although, there are some really good food options in town that may be better."

"We had an exceptional experience with Hilton in Napa. The check-in process was remarkably smooth, characterized by the warmth and friendliness of the staff. Their promptness in fulfilling requests was commendable. The room, specifically Room 218, stood out for its considerable size and immaculate cleanliness. Having traveled extensively, this room undeniably ranked among the best. Additionally, we express our gratitude for the thoughtful gesture of a complementary wine bottle, adding to the overall positive experience."

"My family stayed here during our Napa trip and loved it. Staff was very nice and rooms very large. The bar serves Raymond Farms wine which was delicious. Hot coco station daily for the kids."

"Room, breakfast was good. Experience soured by the hotel charging $870US against my credit card the day AFTER checkout and after payment had already been taken out prior. After many efforts contacting customer services the charge is still held against my card over a week later"