24 Hour Passport & Visas Los Angeles

"Just have to give a shout-out for the exceptional customer service and processing services I received from 24 Hour Passport & Visas Los Angeles. I was in an urgent situation as my flight origination point was Dulles International, with stopover at LAX, and with a final destination to Fiji. When I got to LAX on Monday evening, my Fiji got delayed till the next morning; when I went to board my Fiji flight the airline agent was not able scan my passport. After having several agents trying to scan my passport it was determined that my passport was damaged and was not able to board the flight - that was at 900am.  I researched several passport expedited services from the airport and selected 24 Hour Passport & Visas Los Angeles. And I am so blessed that Arlene answered the phone and was able to get me an appointment right away; I got to the office by 1130am and was feeling frazzled. She and Mark helped me file the paperwork needed to get me a replacement passport and got the paperwork completed, including a stop with postal office for agent the to verify and validate the completed package, by 130pm. Arlene and Mark were so professional, reassuring during my stressful situation, and detailed oriented to ensure my passport paperwork would be processed with no glitches. The passport got processed and granted in three days, and got to the hotel where I was staying at 1000 am Saturday - as promised - and in time for my 1040pm Saturday flight.  During the week, they followed up with me promptly with any questions and status via email and phone. I would give them more than 5 stars if I could - because of them my trip was saved!  Can't tell them how thankful I am for the services that I were provided. Definitely recommend!!!"

"Lost my passport 20 days prior before we left for my Asia tour. I want to thank 2 associates there at the Los Angeles office named, Yolanda and April who really are great at their job. Make sure you make an appointment and follow the instructions precisely. Make sure you fill out everything and bring everything that is required. You must go on the computer and obtain and fill out form # DS-11. If you don’t have all the required documents you’re going to have come back to the office another time. Also, plan on driving to a designated post office about 15 minutes from 24HourPassport office to have your application processed and verified by a USPS representative. Then go back to 24 Passport with your certified envelope and documents to be checked again by April or Yolanda. I started my appointment at 10:30am and I was done 2 1/2 hours. The time that it took me to get this application filled outs and send out was well worth it because I got my new passport within two weeks instead of the three weeks that was promise. And I went on my trip!Fees are posted on initial website where you make your appointment time. I must repeat myself that you Must put time and effort in the preparation and organize all the documents before you go to your appointment. Once again Thank You, Yolanda and April"

"I see mixed reviews but these guys were godsends for us. I was trying to get my father a passport last minute because he changed his mind about going to England for my daughter's wedding. Because of his age we were not able to get his birth certificate until 8 days before he had to leave. He also has never had a passport before which was a huge problem if we wanted it quickly. We contacted 5 other passport agencies and they already had the phone halfway put down when we told them our departure date and it was a non-renewal. April told me she could get it done, and they were our last and only resort so we went with them. Half of us didn't think it was possible so everyone one jumped for joy when the passport was delivered this morning. I think it was 5 business days as a non renewal. Amazing. Not cheap, but we honestly would have paid double to get it done. Now we just have to hope there are no issues at airport but 24 Hour Passport did their part. Thank you Mark and April!!!"

"Our family recently booked a long awaited bucket list trip Scotland about a month ago. My Brothers and I were planning to help our mother take a trip of her lifetime. Right after we booked non-refundable airfare we discovered that my Moms passport was about to expire. We had just over two weeks to come up with a solution. My brothers and I did some research and decided to use 24 hr Passport services. From the moment that I contacted 24 hr they were direct, helpful and outlined the process. Yolonda was the agent that helped us was amazing, calm and reassuring. I was very worried that we were going to miss the deadline and would check in frequently with Yolanda. The communication, timeline and costs were as promised. Our family appreciated all that they did to work with us and ensure that everything was submitted correctly to avoid delays. The expedited process is expensive, but the company's service and help to make critical deadlines beneficial. Good Luck - and make sure to start the process as soon as you can once you decide you need it."