Vons

"Renovation is nice, staff is friendly depending on what time or day you walk in. Bathrooms are nice. Store is clean and always stocked. Bought a bag of microwave rice one time to find out it was opened and spoiled when I got home. I know I should’ve checked it when I grabbed it, but I was in a hurry. But shouldn’t the workers be checking too? Also, there’s several employees that are just rude or aren’t very welcoming, specifically in cashier and hot deli. You can tell by the looks on their faces that they either hate their job or their work environment is unpleasant. Raw deli is super friendly, though. I’ve worked customer service so I brushed it off at first, but being rude and sassy is ridiculous. I’ve even been shorted on change after I double checked my receipt with my own calculator on my phone. I came back to this store 3 times in the same day asking for rotisserie chicken. A worker told me they were in the oven and would be ready in an hour. I left and when I come back the same worker tells me there’s none? Not that they all sold out, just that there was none with no further explanation. Unfortunately even though this is the closest grocery store to me, and they have self checkout which is super convenient, I’ve opted to just go to different stores that are even farther away that provide more satisfactory customer service. So if you’re doing a quick run don’t be afraid to come in, just don’t expect anything above bare minimum."

"I would label this store as "Non-Asian-friendly" since, as an Asian, the African American female cashier consistently exhibits an unfriendly attitude, appearing to disdain Asians and giving disdainful looks. We didnt owe her; we were there to shop. If we had a membership card, I wouldn't have to interact with her at the cashier line. I now understand why "self checkout" is so popular， because employees who discriminate shouldn't hold such positions. I would give a rating of zero if possible."

"I shop here out of convenience, but absolutely dislike this store. I come around 8 AM and there is only self-checkout every time and it can be such a pain when you are purchasing a week worth of grocery or buying alcohol. And some of the staff still have the nerve to give you attitude. The produce is not fresh and definitely overpriced."

"A good grocery store. I was surprised at the deals here. Maybe it’s because we’re from out of town., but my family liked the store and the produce that was here. The location was good with plenty of parking. Next time we’re in town., we would have no problem coming to another vons. Look forward to our next visit."

"For the past 8 years, my sons and I love shopping at Vons. The staff is always friendly and helpful. The butcher Ricardo is super friendly that he always says hello. The produce and meats are freshly and neatly displayed. Special kudos to Vons keeping the shopping carts clean and always neatly lined up in the front of the store. There’s a person dedicated to clean the carts during the pandemic. We feel safe using the carts and getting our groceries there. Thank you Vons team!!!"