Jump Around Now Trampoline & Adventure Park 1675 Brandywine Avenue, Chula Vista, CA 91911

"Let me preface this review with a note that the kids had a blast. We did arcade cards instead of goody bags which was a huge time saver, and the guests loved the "arcade", but not as much as the trampoline area. This is one of the best jumping places I've ever visited. They really do make a great experience for the kids, and that's the only reason they get any stars at all. The party experience, as the host parent, sucked. The waiver verification system sucks, my guests were told to show up at 1:30 to check in, and still had to wait in a 20 minute line before they even entered. I actually showed up at 1:15 so I could troubleshoot anything that might have come up, maybe meet the party host, but they wouldn't even talk to me until my check in time of 1:30. Fine, rules are rules, I'm not gonna get mad at a teenager who gets paid minimum wage to get yelled at by pissed off parents. Maybe if they had acknowledged me, it would have eliminated the confusion about where my party was going to be, as they hadn't assigned or prepared a party room for us. It took forever to find a cart, so it was into our party time before I was able to start setting up. The party was fine, except for the delay in waters and arcade cards. I paid for a room from 2-4, so I was pretty irritated when the hostess came to collect payment and informed me it was a "fast flip" so the next party would be starting at 4. So basically GTFO even though you signed a contract for two hours. Not so much. Okay, let's talk about the food situation. This place is a good value for a party, so I understand they make their money in the add ons. The no outside food thing is a bit much, but again, I get it. But water. They will charge you a $20 fee to bring in your own beverages, so you might as well buy their water at $1 a bottle. This place involves children sweating and needing water. It took long enough to get the water we paid for, and I couldn't even find anybody to sell another case of water. It's unbelievably messed up that they're not willing to include hydration in the price. Or at least let me bring in my own reasonably priced case. One star down for the water. The water wasn't the only thing they nickel and dimed. The cost of the party was reasonable, but all the little add ons really add up. In the case of the food, the options were crazy overpriced, and not even food that everyone wants to eat. Like I said, I get the business model, but there is a point where you just can't anymore. One star down for the slightly hidden charges. About the hidden charges. The bungee activity that costs extra isn't clearly labeled as such. It's confusing for the kids. Also they're literally the first thing you walk through. Of course everyone wants to do them. One star down for bait and switching the kids."

"Good place to take your kids to jump around and play dogeball to burn off energy. I'd be cool if they added more arcade games. The food is is typical chuck-e-cheese style food (as expected) so don't get your hopes up. Plenty of other places outside to eat before or after you jump. People who are complaining in these reviews are most likely parents who expect staff to babysit their kids lol."

"Took my son to a kids party here. It had been a while since we had been back to this spot. It was a very busy day. Lots of parties going on. Supervision was good and the place was clean. Still a great option for kids party"

"Came here for a birthday party and it was a great experience. It was huge and lots of space for kids to jump around and be wild. Snack bar located inside building. Grip socks are required but can be purchased in the front. I like that older and younger kids can all enjoy. Bathrooms could have been cleaner but other than that, service, staff, and environment were amazing."