Scooter's Jungle of Placentia

"Celebrated grandson's bday, great time, staff were amazing. All had a great time."

"I had my daughter’s 3rd and 8th birthday here. Unfortunately, the service wasn’t as great as the first time around. While I was told that staff would take care of everything in the dining room, there was only one staff member and I had to step in. Once the kids were served pizza, staff disappeared. We quickly ran out of beverages and I had to find someone to refill our beverages. Meanwhile, adults were standing around and not sure if they can get food and that was embarrassing because again, the staff disappeared as soon as all the kids were served. I was confused as to why they left, but I quickly started serving the rest of our guests. If you’re getting the food package, 7 pizzas will barely be enough. We had about 30-35 guests including children and adults and I was stressed there wasn’t gonna be enough food for everyone. Just fyi-the pizza slices were very small. The good thing I brought a big cake and lots of treats for everyone so that sort of compensated. The staff did come back to help cut the cake but it was not moving fast enough , (only one staff member) so I jumped in to pass out cake to our guests as well. Not sure if they were short staffed on this day. The first time we had a party here, it was excellent and the staff truly took care of everything and were super friendly and stayed in the dining room the entire time making sure we didn’t run out of anything. I’m not sure if because of Covid, things have changed but I was very disappointed in their service and overall experience the second time around. I’m rating them a 3 because the kids did have fun, but I would not have a party here again."

"To small, 2 games for children, parking lot dark, in industrial area, wrong location, Ryan gets customers to ask handicapped people not to park in handicapped parking without conforming if there are handicapped tags on vehicle,. 2 stars, I’m being generous, and the ultimate party room is more like the ultimate coffin ⚰️!!!"

"We celebrated my daughter's 3rd birthday here and I have nothing but positive things to say. Usually I am exhausted after throwing a birthday party, or any event, because I have to plan, set up, serve, organize, and clean up. This time, the staff did EVERYTHING. I was able to enjoy the party and not worry about anything. The private party experience was perfect. Us parents weren't as worried about keeping an eye on the kids, and we felt so much more comfortable that we knew everyone - we weren't around a bunch of strangers. The facility was clean and the staff are very friendly and accommodating. They really had this system down. Thank you so much, Scooter's Jungle, for making my daughters birthday very memorable!"

"Fun and convenient indoor play center for a small birthday party. The staff help organize and decorate the room while the families have fun. They collect the presents from guests at the time of entry and keep them aside for your kid. There are huge jumpers, small zip lines, big boxing gloves, large jumping slides, jungle gym, and more. Once the party is ready to eat, they call you in to the eating area to celebrate more before the party ends."