Rockin Jump Concord,

1631 Challenge Drive, Concord, CA 94520

"Here for the toddler session and we played a ton! We been coming more often and wanted to share it's been a year and it's still a good experience. Planning on getting membership too. It does get packed."

"Place is OK but they should definitely be more prepared for weekend CROWDS. No one respect the no running, no climbing signs because no staff is supervising. I had to call for someone 3 times as big kids kept jumping in the 6 and under area. This makes the place dangerous for little ones and all it takes is having one person in each area supervising. Easy fix"

"Well priced experience. The staff was attentive and flexible to allow parents to help our children in the climbing zone. Great experience for all of us (2 adults, kids 8-6-3)."

"Visited Rokin Jump for a Birthday party. Place is nice, fun for kids of all ages. I did not enjoy how crowded it was, too many people to fit in one place like this location, I felt it was unsafe for kids and very hard to keep following your kids from one to another place. I wish management would find the way to coordinate better and spread reservations no exceeding the max number of people in the building."

"As a just go to one on one it’s fun. I do not recommend for birthday parties. I had to ask several times for them to put our cakes in a fridge they didn’t until 20 mins till our room time. We paid 400 for the most unorganized rudest customer service. Our poor host was trying to correct all the issues that everyone kept making for her. We were told incorrect information about a private jump time which was fine mistakes happen. But the way the young male explained it was down right rude as hell. He told my mother in law “yeah we don’t do that here” but in the most disrespectful tone. When it could have been a simple sorry the person misspoke on the phone. When it was our turn to do the private dodge ball game they didn’t even call us. We had to go to the manager 4 times to even correct the mistake. And even when it was “corrected” at the end the girls in charge of the ball area was still allowing people not from our party in and then I was timing it cut our game short by 5 mins. We are already only getting 15 mins. For 400 dollars I expected more organization. The photos I attached was during our “private” game. None of those kids were apart of our party expect my son."