Panda Express

"Panda Express advertises a 10% senior discount on their corporate website. Twice I was refused by a very rude employee, AMY. I visit this restaurant once a week. When she is not working, the 10% is not a problem with other employees. Tonight, I ordered my meal and was waiting on shrimp that was not ready. While I waited I saw AMY go over to another employee standing near the register and whisper something to him. He looked up over the register at me. When my order was ready, the employee Lynn called me over to a register that was not being used and out of the regular line to pay. I asked for my 10% senior discount. He refused. It was clear that she had told him to refuse me the discount. I told him that I come in every week and always get it. AMY then re-appeared and told me NO. She said it is given out of common courtesy and she refused because of my previous experience with her. My previous experience was asking for my senior discount and informed her of your policy. She still said NO. I asked her if she was the manager and she said she was training and that the manager was on break and would not be back for 30 minutes. I left. Without my food. My issue is not so much about the food as is with this employee. I contacted Panda Express corporate the last time this happened and they told me that the senior discount was in effect. I guess the fish rots from the head down and if this is an employee, AMY, that is being trained for management, then your business is in trouble. You really need to take your reviews seriously. The way I was treated last time and tonight is no way a senior wants to be treated. Shame on you if you continue to employ her. I won't eat there again because I don't deserve the feeling that I had when I walked out of there. p.s. The discount would have been about $1.50. What kind of employee would be so insulting?"

"I pick up an order from this store, they constantly ignore me as if I’m not there, I wait for 30 minutes, feeling like a fool, I hate them"

"This particular panda is pretty good. Consistent taste and the location has seating inside. This plaza has plenty of parking as well. The portions the last time I went were a bit small for the bowl, so I recommend getting a 2 item combo instead."

"Food is good but makes me think if employees wear gloves and use the phone where the food warmer is at and continue to grab and serve food without wash their hands or changing gloves is disgusting. Also an employee that takes a lunch and doesn’t clean up after themselves says a lot. She made a mess and switched sits better. Also I notice they sent her to clean up the dinning area not once did she wipe the table off that she made a mess. Eleazar & Honey need to be trained better. I would have done the survey but you can’t see the code on the receipt . In general they need ink or a new receipt printer…"