Candibird Salon an AVEDA Concept Salon 1601 28th Street, Sacramento, CA 95816

"If I could give less than 1 star I would, I tried to give Ana with Candibird a chance after seeing good reviews but my experience was awful. Maybe it's my pregnancy hormones but leaving the salon I could cry, I was so excited and had been waiting for this appointment. On the day of our original appointment she told me she had to reschedule and that she would throw in $100 off product to make it right, I told her no worries and she said she could get me in the next day. I cancelled my saturday plans, and I arrive to the salon to find it locked up. I texted her and she said she was on her way but was late, I waited and said it was alll good but once inside I noticed the salon was a mess not the typical salon quality I am used to but I was willing to look past it as she shared they were under construction. We get to talking about my hair and I was very clear on my vagaro request what I was looking for, partial highlights at a diagonal weave, no toner and a cut. I have been having my hair done like this for 10 years and showed her how it always turns out. She shares she won't do my hair without a full base lift and that the price which was quoted on Vagaro for $190 was going to be $350. I shared that I am fine being a dirty blonde and lets just do partial highlights and a cut, no base lift. She said she wouldn't do what I was asking for and that if I didn't like her price I could leave. So I left. I understand that I was one month past due getting partial highlights so I would have understood a price increase to say $250 for extra foils but no, it was an 84% price increase! Truly the worst customer experience I have ever had."

"Ana is sweet and made me feel comfortable throughout the appointment. I never quite know what I want to get done with my hair and Ana let me look through inspiration photos while at the salon and she was helpful in figuring out what style would look best. It is clear that Ana is passionate about her work and even talked me out of getting color, so she definitely takes into account customer lifestyle over her pocketbook when advising clients. Ana is very knowledgeable about hair and has flexible scheduling."

"I was excited to finally get my hair done only for Ana to cancel on me right as I got in my car to leave for my appointment. She said she was experiencing chest pains which I was sympathetic to and I agreed to reschedule and gave her my schedule.What I am not sympathetic to is the fact that Ana ghosted me and left me on read. It's one thing to cancel its another to just straight up ghost someone. Truely I hope shes ok but after reading her reviews of her reputation of cancelling on clients I am just thankful I got an appointment elsewhere."

"I am from out of town and I was looking for the best rated hair salon in Sacramento and found this place ! Ana did not disappoint, she delivered exactly what I wanted and more ! She explained to me everything she was doing and why based on the pics I showed her I wanted and my hair type. Super sweet and knowledgeable!! Highly recommend if I could give more than 5 starts I would ! Also handled my thick Latina hair so well !"

"I'm so glad I found Ana! Being new to the area, I was struggling to find a quality salon, until I came across Candibird. There was a scheduling mishap with my original appointment, but Ana went above and beyond to reschedule and make everything right. She truly makes cutting hair an art form and is enjoyable to talk to during the process. I will definitely become a regular client."