Dunn-Edwards Paints

"Do your self a favor, and go somewhere else for paint. I went in and Monica was completely distracted, chatting with friends. I asked for help, and they grudgingly told me the color I needed didn't exist. But, after checking with another employee, they admitted that it was a dunn Edwards color. I asked how long to get a quart and they said 15 minutes. So I went outside to my truck to wait and it wasn't 5 minutes later when Monica comes by and slings paint at me, so upset she was that I had bothered its conversation and drawn it away to do its actual job. I've never been so embarrassed that someone was so angry and would ridicule a customer for asking for service. I've never seen anyone that rude in retail. Do yourself a favor and shop literally anywhere else for paint. Monica has lost my business for the Torrance Dunn Edwards."

"We met Estela Molina at the Dunn Edwards store in Torrance. We had a ton of questions comparing the Valspar to the Behr to the DE brands. We were mostly concerned with fading and durability and didn't get confidence with the other brands. The picture is the porch of what was burgundy trim; now faded to horrible blue purple something. In fact a neighbor used the DE brand 3 years ago and their house still looks freshly painted. Ms. Molina suggested the Evershield but for a few dollars more, we bought the Aristoshield for an even higher level of resistance against the environments. She answered all our questions and suggested a color scheme that would compliment our house. Her knowledge of products and patience to answer all customer questions help sell us on the DE brand. I'm just doing the trim for now but when I do the rest of the house, I'll be sure to contact Ms. Molina. You should too!"

"Rhan was very helpful providing great customer service. He walked me through different products in the store and explained how each of them worked, and he helped me find a solution for the issue I’m dealing with regarding needing outdoor coatings."

"Good paint but comes with customer experience irritants: A. You don't interact directly with the person who mixes your custom paint, creating an avenue for communication errors. Instead, you show the cashier your paint formula, and hope they type it in correctly; they don't even swivel the monitor around to ask you to verify it was typed in correctly. B. On 5/28, I couldn't just buy a quart, had to buy a full gallon, for $61. I've never experienced that anywhere else. It's more than a bit odd, it's customer unfriendly. If the prior paint we used weren't from here, I'd go elsewhere; it's the only reason I've come back. At this point, it's no longer a compelling reason."