Sherwin-Williams Commercial Paint Store

"I went to buy paint and he lied to me saying it needed primer and in reality it was just paint and the primer was already included. The two guys who are selling, please don't be liars, this time it was a very bad experience."

"The good reviews led me to trust the smooth operators here, and I didn't realize until too late that this store has zero problem lying to your face to grab your money and sell you an inferior product at triple market price. I hope this helps others avoid the same. Do NOT trust these guys. Went in to get Armorseal 1000HS, a high solids solvent based commercial epoxy product. Got talked into buying 2gal of Armorseal 8100, was told it was an EQUIVALENT commercial-grade product but CA compliant for solvents. That sounds like it could be true! So ask a couple questions and get really positive responses from a guy that SEEMS to know their stuff, take them at their word after hearing it's appropriate for the use case. Get home, start looking through and see it's spread rate AND # of required coats is different. I am not happy to discover this, and go in. Now talk to a different guy, he ASSURES me this is commercial grade stuff appropriate for the use case, and a big step up from the epoxy big box DIY stores sell. I'm thinking of eating cost and buying elsewhere. But he is a GREAT salesman (wish I was as great at it) - I stupidly walk out with another 3 gal to get to the film thickness, spread and three coats (instead of two) needed. Call my painter/epoxy guy and he is dying of laughter. Tells me I just paid $235 / gal for stuff that's at DIY stores for 140F. Real industrial epoxy does cost more, and that's what I thought I was paying for. Guess what, I got tinted so I'm eating the materials cost, no returns. Do not be stupid like me and trust a single thing these guys say. I have worked with Sherwin Williams main competitor directly and indirectly for years, and I have NEVER been outright lied to by multiple employees and fooled in this way. Good job, you got my money on this, but I'll be sure to let everyone I can know of how you choose to operate. I thought the hard part of putting this coating was going to be the concrete prep, not the store sale. There is salesmanship and there is lying, and you ought to figure out the difference."

"Outstanding service from Michael. He was able to match our exterior stucco color perfectly. Our past experience on the exterior paint has been great (lasted for years) so we wanted to continue with Sherwin Williams. Fantastic customer service. Highly recommend Culver City store!"

"Store manager Michael is the best !! He is very helpful, kind and knowledgeable person. I can't thank enough. I was very satisfied with customer service here and with the results of my business. Sherwin Williams earned a lifelong customer."

"I have been working with Brigitte on my home painting project. She is an excellent associate and very knowledgeable with all paint types to assist me with choosing the right type and feedback on some color choices. Emerald line of paint quality is outstanding and I did a lot of research showing it is the best. If you need to buy paint, call this location and ask for Brigitte."