A C Ramirez Floor Coverings 824 Cacique Street, Santa Barbara, CA 93103

"Great people, great selection, great family, great quality. I've known this family for years and am one of their suppliers of materials. They always seek Vale and quality in the products they offer to their customers. I've known Mr. Ramirez for over thirty years. I trust him, his Sons, and staff."

"We we’re robbed by the installer. We live on a ranch and we’re working outside when the install occurred. It wasn’t until after he left we went to look at the carpet and only then noticed our jewelry (including my 1.5 ct diamond and Ceylon sapphire engagement ring) which was in the other bedroom had been stolen. Called the store and the said “we asked him and he said he didn’t do it”."

"Assistance in choosing materials and quality of installation were both excellent. Pricing was competitive. It was a good experience."

"One star here is one star too many. Should be minus one star. I chose this place based on a recommendation from my designer. BAD DECISION because it was a terrible experience from start to finish. Salesman was slick and unresponsive, refusing to break out the labor versus the material in the bid, so I could compare bids. The installer claimed the carpet was crooked (it was one stair) and I then ordered more expensive carpet (guess what, the stair and the pattern on it was still crooked), so there was a one-month delay and more expense (although the owner claimed he would work with me on the price). Installers returned and scratched up the paint and stain on my stairs during installation and seemed baffled about how to wrap the carpet around floating stairs without causing sagging in the middle. Once installation was complete, three weeks later I got a ridiculous email bill with an incorrect (higher) amount, claiming I was more than 30 days overdue. A correct email bill did follow shortly after, but the damage to my blood pressure was already done. My advice to anyone reading this: avoid this place like the plague... AC Ramirez is small time and knows nothing about customer service."

"My experience with this company reflects what you can read elsewhere on the web: everything was fine until something went wrong. I believed I was current on my account and had even made a special trip on one occasion to be sure my bill was paid. Apparently I was mistaken because old man Ramirez got me on the phone and bellowed at me like he was a bull and I was trying to steal his testicles. I have never been treated so rudely in my life. No calm explanation would assuage. I paid him off, but took the rest of my business elsewhere. Their prices are not that great nor is their taste, so I say, take your business elsewhere."