Clark's U-Save Rockery

"Buyer Beware!!! I bought white decorative rocks for a pathway. What I received was yellowish, orangeish, brownish(tan like) rocks, that are low quality and very ugly. When I called, they said that it was my problem and not theirs. I will have to eat the cost of these rocks to buy news ones( from somewhere else) and for the disposal of them. Buyer beware, you purchase at the risk of getting low quality and something other than what you ordered. This company will not stand by their product or their mistakes."

"Took off work to get there before they closed (4:30)--got there at 3:05.... the lady at the counter said their closef"

"The worst dishonest business ever you could find in the Bay Area. I ordered and paid 4 yard tan barks for my contractor’s project, and they only delivered little bit over 2 yards by charging the full delivery fee $100!!!and they answered my complaint call and saying, if it is not 4 yards, you bring them back to Hayward. The customer service lady, and Manage are all rude, they refuse to come by the address to verify. Horrible business because the Horrible People. Be careful if you order anything from this Horrible place."

"I end up buying from this place, however folks works as employees who doesn’t seems to care about their company. No patience to talk to customer and explain or their question. Customer who end of buying stuffs for about 10k. I wouldn’t say all employees are like that, I end up finding one employee in my 2nd visit who explained things nicely, because of him they got my business else me and my wife were looking for somewhere else. They do have quite bit collection of stones, grass, pavers, rocks, fountains and other garden decorative n essential. I try to take pictures of all, please take a look."

"I was getting all my materials from this place for about a year, what at the beginning I tried to ignore as a one time mistake or a bad day, repeated multiple times with consistent patterns. First of all is this repeated incident of sneaking in small extra charges into my invoiced purchases. one time For one trip delivery they charge two trips, the other time for a deposit on 10 pallets they charge you 12 and more similar incidents. And worse is when you bring it up to them they refuse to accept. Second some of the people at the store are very rude, they give you this feeling that they are making you a favor by just answering your questions or accepting you money. After a year of putting up with them finally changed my shop. Much better experience so far."