Robert Irwin Jewelers

"I had a ring repaired at Robert Irwin Jewelers. The service was friendly and prompt at dropoff and pickup. The repair was completed in the time frame I was told, which was about a week and a half and the ring looks flawless. This was my first experience here and I'm well-pleased."

"Well, it started with me coming in to have watch batteries replaced and has blossomed into something more. The entire staff knows me by name, they always greet me with a smile, and everyone is just AWESOME!! I almost feel like family!!! This is a great place to purchase jewelry, have it repaired, or just stop in and let the staff brighten your day!!"

"We have visited the Perkins store in Memphis several times over the past couple years. The way in which customers are treated is exemplary. The staff is more than courteous - also completely professional, low-key but straightforward, and extremely responsive. Shelley has been taking care of us and in this particular case, she suggested a Valentine's Day necklace for my partner that was very beautiful but actually less expensive than another one we had been looking at, but went better with the other jewelry she was wearing. Shelley is knowledgeable, warm and attentive to customer needs. She is an excellent listener. Shelley was more focused on what was best for the customer than what would have been a bigger sale. That's more than customer service - it's character and knowing your business. It's that kind of service that will keep us coming back. Thank you."

"Working with Howie, Brian, and the entire staff at Robert Irwin was an absolute pleasure. They took the time to listen to what we wanted to create and worked closely with us to prototype and design exactly what we envisioned. Amazing customer service and very special piece of jewelry that we are beyond thrilled to have bought. Would unequivocally recommend Robert Irwin to anyone!"

"I just want to say that their store looks amazing with the new remodel and the service was spot on! All the staff are very friendly and jewelry is beautiful. Thank you to Robert, for helping with a custom piece that we had made. It’s so pretty!!"