Advance Appliance Services Inc

"Christmas Day refrigerator meltdown… looked like the fridge electronics were fried - I was worried we were looking at a big bill for a full replacement. But Advance Appliance showed up (within the time committed - very professional and kind) - with a new circuit board in hand and executed the repair on the first visit! Second amazing experience with these guys - I will never call anyone else!"

"Wonderful 1st time experience with Advance Appliance. When I called someone actually picked up the phone and scheduled an appointment within 3 days out. Technician Joe showed up on time, did comprehensive checks, and fixed the problem in a hour. He seemed very knowledgeable. Prices are okay."

"I discussed my dryer issues in detail, that it was hot and not drying. The person on the phone said it was most likely the vents that need to be cleaned, do I want to go ahead with the appointment. I said yes, assuming vents would be cleaned by serviceman if needed. Serviceman said there was a birds nest in the vent. I said okay, but they are all clean now right? He said no, I don't do that. So I paid $131 to move a dryer out about an inch and be told my vents need cleaning, again. The gal on the phone told me I was wrong, that although we discussed it most likely needed vent cleaning, she never said they do that (then why would I make the appt?). I gave 3 stars because they pick up the phone, showed up on time, and appear reliable. But no stars for quality workmanship or being straight forward. How can a service provider see a problem they are there to fix, not fix it, then charge your card? I feel duped and had to call another service repair person that can actually do the job."

"My oven broke right before a busy Easter holiday coming up and looked up and found Advanced. They sent out a gentleman named Clint and boy was that technician INCREDIBLE! Knowledgeable, polite and throughout! Fixed my oven at a fair price and same day! Bless Advance for all their help in desperate times"

"I called them to repair my refrigerator back in December of 2021 and the compressor has been replaced 2x and it still does not work. long story short I spent $700 on labor and my refrigerator still does not work. I have been calling for weeks to get to talk to a manager about a refund because I feel like I should’ve been told this when I paid the initial $85 service fee service. I was told Friday by Jen that the manager is to busy to call me back and to call back Monday at 7:30am. Here it is Monday I called to talk to Manager who of course was busy but this time I insisted on holding… he denied me a refund and had the audacity to mention that the insurance paid for it. I had to remind him that the insurance paid me for repairs or to put towards a new refrigerator which I ended up buying out of pocket anyways because my food kept going bad. Smh… company is a total rip off go to someone else who cares because Advance Appliance does not"