Rancho California Auto Collision 27535 Enterprise Circle West, Temecula, CA 92590

"The staff were so polite and professional. The owner Efren Terrazas was very kind and helped me get through this very stressful process. Thank you for being so kind and I look forward to doing business with him in the near future"

"They left my 2023 Tacoma looking brand new and their customer service is exceptional. Repairs were done in an efficient and timely manner and kept me updated throughout the process. They even took the extra step to wash my truck which I really appreciated! I would definitely recommend their services and come here again."

"After the accident, State Farm advised me to repair my car at one of their recommended service centers, warning that if I didn't, the repairs might not be done correctly, and they wouldn't fully cover the costs. I read reviews about Rancho California Auto Collision, which is part of the State Farm network, and decided to take my car there for repairs. It was immediately evident that the entire front plastic of the car needed to be replaced. However, the technicians only replaced the grille. The bumper, which was bent and had broken mounts after the accident, remained unchanged. When I asked why the bumper wasn't replaced, the office manager replied that if I paid for it myself, they would replace it. I was then called in to speak with the manager, who began explaining to me that it was made of plastic, not metal, and that it was considered normal, like new. He also seemed offended that I had described their work as subpar. In summary, it felt like they were taking advantage of customers. I do not recommend dealing with this company or getting insurance through State Farm."

"Excellent customer service! We've had multiple cars fixed here over the past 10 year's. Every single time the cars looks brand new. They go above and beyond when fixing cars. The details are amazing and the car is always super clean inside and out when you pick it up. I will always come back. Front driver side had work done and the paint job looks brand new. Thank you again."

"While no one likes to deal with an auto accident, the family run Rancho California Auto Collision made the experience very pleasant. Truly a family operation for over 35 years, dad runs the shop while mom and daughter handle the office and paperwork. They expedited the car rental through Enterprise and interfaced with my insurance company (Mercury) to facilitate all the paperwork. The car was delivered on time and when the owner explained to me the scope of the repairs, he noted the car was wet from a morning shower. He was not satisfied with delivering a car like that to a customer so he took the car back for a final detail and returned it looking like it just drove out of the showroom. Although covered by insurance, the price seemed fair. I hope I don't need to return but definitely recommend Rancho California Auto Collision for any repair needs."