D1 Training Cool Springs 7115 South Springs Drive, Franklin, TN 37067

"Customer service is nonexistent. Don’t let the five star reviews fool you. They work reviews into their challenges, Stay far away from this company. GM is to busy to deal with issues if they may come up. The admin is very unorganized because the GM Mischak Potter Rivera is working in Texas and will not return calls, Text or e-mails.This is all on the GM Mischak. Mischack is a deal breaker for me. They owe me money and will not call me back. Unbelievable! I’ve also reached out to other D1 representatives, and no one will call me back. Do not trust this company. Update: I Have started a dispute through my credit card company. So far so good. It’s finally over. Got all my money back with no help from D1. What an awful experience! Never again! Stay away!"

"Not bad. Solid workouts. Great facility. But I agree that the "team" aspect is lacking; unless you're a part of their hardcore group of jocks. Customer service also nonexistent. If you're self-motivated, this is for you. If you want community and group motivation, try somewhere else first."

"Very disappointed with Richard Collin ,Director of franchise development,communications skills. I do not see him being body and soul nor costumer service in presenting/representing properly D1 training. Long story short he’s to busy to properly look for interested people in this franchise. He is available only ones a week and cannot fallow properly the appointments. Either he’s overworked and D1 doesn’t have enough people or he is not good to fallow up. If anyone would like to rebuild the comunicate w me I am open. But definitely I need another guy to get in touch with me."

"D1 is the best program or challenge I have every done. I didn’t dread going in 3 times a week like I have with other programs that expect you Lose A certain amount Of white per week to equal a total amount at the end of the challenge. Give you This strict diet you expect to go by. It’s very stressful. At D1 They just want to show three times a week do your best to give you the like a plan for meal plan with the follow how to follow with your macros it do your best and just keep encouraging you. There’s a midway check in to see how you’re going to see if you have any questions, also the weekly kind of form that you fill out to show your progress after your body scans. But it’s nothing stressful about it. And I love it. If it were closer to my house I would do it every day but I have a part-time job so I can’t make it every day. And I have a knee I need to get looked at so I can continue my workouts and continue doing better about my health. I highly highly recommend you want if you’re serious about your fitness goals and changing how do you think you feel about your body. Jeanette Young-Allison"

"Just finished the 6 weeks training program and I have to say it was a great experience. I was certainly intimidated at first but the trainers made me feel comfortable right from the start. I haven't done weight training in years so it wasn't easy. But it's not supposed to be, right? Having the In-Body Scans was encouraging as I watched my body change over the 6 weeks trial. I would definitely recommend D1 to kick-start your fitness."