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Oral Surgical Institute
125 Cool Springs Boulevard, Franklin, Tennessee, United States
About the Oral Surgical Institute
The Oral Surgical Institute located at 125 Cool Springs Boulevard in Franklin, Tennessee, is a premier dental health institution specializing in oral surgery. Our team of experienced and skilled dentists are dedicated to providing top-quality care and treatments for a wide range of oral health issues. From wisdom teeth extractions to dental implants, we offer a comprehensive range of services to help our patients achieve optimal oral health. With state-of-the-art facilities and a commitment to patient comfort, the Oral Surgical Institute is your go-to destination for all your oral surgery needs.
Photos of Oral Surgical Institute
125 Cool Springs Blvd Suite 120, Franklin, TN 37067, United States
Opening hours of Oral Surgical Institute
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Oral Surgical Institute
"My daughter had all wisdom teeth extracted and from first visit-to surgery-to follow up appointment, it all went smoother than silk. Everyone in the office was respectful and diligent, on the phone and in person. Dr. Pitts was great in every one of those 3 visits. He speaks quick but it seems to be his style, it doesn’t mean he is rushed or was not listening. He did not leave until we were satisfied and done with questions, and I ask a lot! My daughter said “hes giving derek shepherd” lol! Also… please buy the ice mask! It was soooo worth it! My daughter used it religiously for 3 days. Zero bruising and minimal swelling (which I attribute to the ice, but also to Dr. Pitts hands)."
"Dr. Pitts was personable and performed a quick, efficient tooth extraction. The joy ends there. The whole process, end to end, took 3 hours 15 minutes. Every step was punctuated by lengthy and unexplained delays. Having to wait this long for a 7-minute procedure says "We don't care about the patient" in the most forceful manner possible. Despite Dr. Pitts, I can't recommend using this provider."
"Rating has more to do with overall experience rather than medical care. Dr. Pitts is very friendly and seems to do a great job. However multiple issues with overall staff. My wife had a tooth extraction and we paid estimated copay upfront. EOB came back and we had overpaid by over 50%. It took months to receive a refund after multiple calls. My daughter had her wisdom teeth removed here as well and had some issues. Called to schedule a follow up and asked if a parent needs to be present. I was told no and my daughter called as well to confirm a parent didn't need to be present. 30 minutes after she checked in for her appointment she was told a parent needs to be present before she can be seen. Overall poor communication and from a customer service experience the worst experience I have had with a medical provider."
"Polite staff and prompt to your needs. Online registration is nice. The facility is very clean and decorated nicely. The doctors are nice too. They also give you head wraps with ice packs built in to it. Respectable establishment."
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