Downtown YMCA 1000 Church Street, Nashville, TN 37203

"Pay $100 to be a member. Pay an additional $5 every time you park or a $9 extra parking pass to park at a parking lot OWNED BY THE YMCA that I pay to be a member of. Facilities are decent but the nickle and diming you make you just want to join a different gym. I will once I no longer need child care."

"I don’t understand why the gym charges it’s members additional 10 dollars for parking when members already pay their monthly dues. Just doesn’t seem fair to the customer and is surely taking advantage of the fact this gym is centrally located."

"This is the second year my daughter has been going to Fun Company after school. The teachers watching them after school are great. The customer service department on the other hand, is not. I had my account on automatic draft for 1.5 years. Until I lost my job, and I was trying to remove it to pay it manually. I tried for over a month. No way to remove auto draft online. The teachers at the school did not have the option either. The google number is outdated, no longer in service. I emailed, with no response, and submitted online tickets that whole time. Within that time frame, they started new rule, if auto draft fails there is a $25 fee. I called them and asked for that fee to be removed since I have been on auto draft this whole time and I have been trying to get it removed with no response. They refused to remove it. They didn't reply for over a month to get my auto draft removed, and then refuse to help with the return fee they accessed to me because the auto draft got declined when I knew it would. I was informed to get with Margaret Harris and then she avoided every single email. They are great with watching the kids, but when it comes to paying and how hard it is to get in touch with them. I would not recommend having your account on auto pay."

"There are always 3-4 staff members but no one cleans up the workout area. Today seven out of ten of the plated machines had super heavy weights left on them by some d-bags who refuse to strip their weights. And I'm not about to strain my back or shoulder injury doing it for them. I complained twice to the staff. First time "Oh yeah we need to make signs". Second time the manager, who was talking to some dude with a skateboard the entire time I was there said "It's Saturday and we have no wellness staff." Well then who is responsible for the floor? "I am". The correct answer, both times would have been: "I'm sorry you couldn't use our equipment. Of course that's what you pay for. Which machines? I'll do it right now for you.""