Cash Now Title Loan 8042 Willow Tree Lane, Memphis, TN 38018

"I will never come here to file my taxes ever again! Put the wrong address in for both my state and federal taxes. Their selfless mistake delayed my money and when telling them about their mistake they just brushed it off like oh if we did put in the wrong address you can just call and change it when they know damn well everything at the IRS is a process nothing happens overnight .I called them about it they swear that the paperwork they sent me was wrong and that indeed sent the right info in. Well they lied had to update my address for both. And they just acted like everything is fine. When it comes to people money there’s no time for errors I sent more than enough information in for that not to have happened. My address and zip code was literally on everything. But I don’t have to worry about that again for that being their first and last time seeing me."

"This place is very shady !!! I will never or recommended anyone to go to this place . They are unprofessional!!! They intentionally ignore phone calls , I was told nobody was working when I had a question about illegal fees coming out of my account and I had someone else to call and someone was there working . They are liars , DO NOT GO TO THIS PLACE !!!!!!!!! DO NOT DO BUSINESS WITH THIS PLACE !!!!! I PRAY THIS PLACE GET CLOSED DOWN . VERY VERY SHADY . I SEE OTHER PEOPLE HAVE CONCERNS AS WELL . THIS PLACE SHOULDNT BE UP AND RUNNING . I RARELY MAKE A REVIEW BUT THIS PLACE IS HORRIBLE."

"First time experience Worst place get anything done! ISupposedly trying to get a loan with them but they said I did not get accepted so I thought we were done ! So they took my last check stub and did my taxes without even asking me to do them! They took $300 out my taxes and they will never tell you any of the information you need to know pertaining to your own taxes !By far the worst and most unprofessional experience I have ever dealt with! They will steal your money that you worked hard for! I’d recommend to never go to them."

"My family and I have been coming here for years. Terri has always been honest and a great source of information. Recently I have become self-employed and she made everything a breeze for my first time filing with this new status. The ladies at this location are always pleasant and willing to help!"

"They are all liars. They do not disclose the full amount that will be charged during a prefund. Ms.Ann she says she is the manager at Cash Now on Germantown Pkwy. When I asked why wasn’t it communicated all fees associated with filing with them she says it must’ve been a miscommunication between me and the Caucasian lady that works there who son was entered in a GAP modeling competition and who goes to Lambs & Ivy and that his teacher also keeps him on the weekend....So in the mist of all this info I would neglect to remember or hear her tell me fees associated with my acct that will be taken out. This is very unprofessional on their part just to make some money. When I asked her what would I be charged I was told$ 75 for $1500 prefund and if the extra 1000 loads then an additional $35 will be charged. The fees if you decide to do business with this company will be $295 to file $110 $105 and an additional $75 . I would not recommend this company to anyone not even a dog. They need to be investigated and also hire people with integrity. Also if you call and ask for the persons name you are currently speaking with they will ask you your name before answering your question. I’ve never experienced such a shady group of people. I will also be reaching out to get in contact with a district or regional manager."