CVS

"Absolutely terrible and extremely rude. Never coming here again. Waited hours to just hear they didn’t have my prescription then they told me to leave the line. If you want your medication do not order here"

"Their customer service is the worst of any company I have ever tried to deal with. They could not answer my questions without a “store number” which is on the medicine label but in the tiniest print and unreadable. It is also partially unreadable because it is obliterated by the word pharmacy. Customer service is unable to look it up themselves. Is that stupid, or what? I would never recommend CVS."

"I pulled up to the drive-thru to purchase Iburprofen. There is clearly a sign on the drive-thru that says there are certain medicines that are available to purchase. The woman that answered said she wouldn't sell it to me and that I had to come in to purchase. When I told her that there is a sign that says I can buy it in the drive thru, she made me wait. After over 5 minutes passed, I finally pressed the call button again since she had no intentions of coming back to help me. Another associate came over to help but couldn't ring me out. When the rude worker came back over, she didn't say one word, rang me out, put my medicine and receipts in the drawer and walked off. She did not return my CVS card. I'm sure she threw it away to make it difficult on me. I could tell she was just trying to wait and get me to leave. The only reason she checked me out is because the only other associate came to help me. \n\nObviously, this is such a terrible experience. I understand that staff is tough to come by, but in a pharmacy, they have to comply by the company policy.\n\nLocation: 3502 Park Ave, Memphis, TN 38111. Reg. 19 / TRN: 249 / CSHR: 0606906 / STR: 4990 / Helped by: Courtney. January 17th, 2023, 7:17pm CST\n\nCourtney was so ugly to me. I really can't believe you would have someone so rude servicing customers."

"This is the third time I have come to this CVS after 8am, and they are not open. Their sign states 8am opening, but I am currently sitting here now, and it’s 8:16, and they are still not open. I was wanting to get my toddler some Robitussin, and the Walgreens across the street is out of stock. This has happened too many times for me to NOT put in a review. This is ridiculous."

"This location has very poor customer service and systems integration. I phoned in a prescription refill on Thursday which was only filled today (Wed.). I went in on Monday to pick up...could not find my order in the system, once located asked to wait an additional 20/30 minutes after current 15 minute wait...told that they could order generic for $50 less for next day pick up. Opted for this, not ready next day (Tues.)..on Wed picked up but $70 more than quoted on Monday. Response was...."this is what we have". Really!! Needless to say, my only recourse is to take my business elsewhere, unfortunately."