Kathryn Sumpter, MD 51 North Dunlap Street, Memphis, TN 38105

"Amazing Endo who really cares about all of her patients! She talks to the kiddo and it’s makes all the difference in the world."

"Today, I've had the worst experience. I had an appointment for 9am at Kathryn Sumpter, MD clinic. I'm literally STILL in the waiting room for over 1 hour and 14 minutes! It is 10:14am and I haven't been to the back at all. When I asked the receptionist what was going on, why haven't I been seen, she was nice and CLUELESS. We've yet to be seen, she hasn't updated letting us know what the problem is or anything. Each time I had to come up there, she needs customer service skills. There is a MAJOR time management issue. The receptionist has taken our information twice and we've been here for all this time. I literally had to cancel the appointment!!! I refuse to wait another hour to be seen...This is ridiculous. I asked to reschedule my appointment, the receptionist was telling me it would be December before they can get my son, Triston back in. Then I waited 10 minutes, went back up to the counter and she then lied and said it'll be January 2023, which one is it?!? I had somewhere to be at 11am. She need time management skills because this is wrong! I asked the receptionist if she is sure the appointment is cancelled and I won't be charged, she said yes. But I'm not sure!!!"