The UPS Store,

7051 Highway 70 South, Nashville, TN 37221

"Just dropped in to ship off a few Amazon returns. Was greeted with a friendly smile and a "How can I help you today?" from Anna. She had my returns processed and I was out the door in under 2 minutes. Great service!"

"Christopher did a great job handling my guitar. It went out, and came back to me, in one piece. All of the staff members greeted me when I walked in and even asked questions to make conversation. Lots of new faces so things seem to be picking up. Good experience!"

"Not okay the way people are treated here. It’s not the clerks’ fault, that’s on management. The UPS Store doesn’t charge to tape boxes. The staff doesn’t know this? They were going to make me purchase a 3 pack of rolls of tape.. Drove five minutes up the street and at the Belle Meade UPS Store (which always has friendly service!) I didn’t even have to ask. This is not the first time we’ve received service here that is confusing and not in line with other UPS Store locations."

"This store constantly has solicitors in front of their building. It’s such a pain I didn’t want to go into the store next to them. They randomly closed one day after leaving a sign saying they’d be back in an hour. Several of us waited for them to open back up and the sign miraculously disappeared. They also quite frequently give the wrong information when returning Amazon packages. Save yourself a headache and go somewhere else. I’d give zero stars if possible."

"Horrible experience. I stood in line to mail a package to Canada. The clerk was very nice and helpful, but ran into some issue. She called the manager who then came and tried to fix the issue (not sure what it was with the register), but then told me that I could NOT MAIL A KNIFE TO CANADA. He told me that I would have to go to the Customer Service Center on White's Creek Pike. I challenged him on this and he became snarky, told me some story about "they have different licenses and such". I went to the Service Center and there was no problem. Those folks there were very helpful, but essentially told me that "he didn't want to do the work required for an international transaction". Very poor."