adidas Outlet Store Livermore

"Adidas suck , will not buy anymore will not support I will buy nike. Kanye does not deserve this"

"Returned Christmas presents, very easy no hassles just the way I like it."

"I don't think that adidas really cares to see how customers rate them, to hear their opinions and do something about it. Since I am an Adidas fan, fan of the brand and design, not the horrible customer service, I buy from this brand more compared to other brands, so I am kind of familiar with how they handle their customers. After the pandemic, the service got awfully poor, no matter you buy online or bother to come to this store. Staff have a strong attitude, and it's like they are getting rewarded for being rude to customers. The only person who is really kind is a girl named Allison. She is the only reason that I gave them 2-star. Other than that, they deserve zero. But do you think that someone in charge bothers to read our reviews and try to improve their imperfections? No, I don't think so"

"WRONG price tag and TERRIBLE customer service. My family and I went to this store at 2/19/2023, we found out the store was 50% off additional, final price would register at counter. So we picked the shoes (see pictures from references). We realized that the price should be $69.98 then 50% off, not $95 then 50% off. It was the same shoes model that displayed on the section. When we asked the staff at counter, they said the price was wrong but they could not do anything. This was REALLY surprised us and first time for the terrible service I got in Adidas stores. I think the manager or the company need to train employees about customers services. Overall, just disappointed."

"Attention regional manager at this location. The store manager tonight wouldn’t let me in the store at 6:55 even if the store closes at 7. I told him I just wanted to return a single item. There was no line at the register. I told him it was 6:55. He said, I know what time it is and that he’s the manager so he said it’s closed. I understand he wants to go home. It’s Sunday it’s almost closing time but I wasn’t trying to shop around. If he has someone good at the register then they could do a quick return. He doesn’t want to stay open til 7 then he shouldn’t sign up for a closing shift."