First Horizon Bank 668 Nashville Pike, Gallatin, TN 37066

"Could not get an updated bank statement even though it had been available for 3 days. I called and spoke to someone at the bank. 5 minutes after going through drive through. And they were able to give me the bank spayment , but the person through the window could not ? Doesn't sound right! Have fight to get it updated banks statement"

"Let me put it this way. After 25 years at this location I am pulling 5 accounts out. Poorly trained, rude service. Manger unconcerned."

"Mind blowing bad attitude toward customers. If you have a problem and go to see the manager, you will experience the same level of disservice."

"I dont have any complaints just a compliment and suggestion. Drive thru window ladies are SUPER NICE; but I do agree that on days that are considered pay days for instance, like the first few days of the month for retirement people or ppl that are disable that may have trouble getting out if their cars to go inside the bank that other employees should be able to jump in and help at the window. Customers should just be kind and cordial, do business and move along."

"Over the years this location has gone through some change, and they seem to have the right folks in place now. It's a friendly, fun bank, with great management, and smiles when you walk in. The service is great! I'm happy to have been a customer of First Tennessee for over 10 years, and I do all of my banking at this location."