CVS Pharmacy 401 South Mount Juliet Road, Mt. Juliet, TN 37122

"Horrible customer service by the pharmacy. Pharmacist is not up to date on e-prescribe and associated regulations. Got everything done properly at Walgreens."

"These people answer the phone and get right to it. The staff are quick and courteous. The pharmacists spend as much time as needed for understanding. And they all know how to plow through the evils of insurance. Great communication with doc offices. And they work on synchronizing script renewals, so there are fewer trips. We've left two pharmacies over bad service, one had questionable practices. The other always had long wait times with staff idling. The CVS staff will come from the back to keep the lines short. After about 6 years, this place has never given us cause to doubt."

"Always a line of people past the isles takes 15 minutes to check one person out. Was standing in a pick up lane when 3 people skipped me from drop off. Waiting in the isles people are shopping in there needs to be a better more efficient system in place than waiting a hour to pick up one medication."

"Was a tad frustrated as I got home and the medicine was expired back in May 2023. Went back to the store for them to say that the manufacturer extended the expiration date on the medicine out another 180 days. This may be true, it may not. But the box says it expired in May. Would be okay if they had added a label or informed me ahead of time, but not cool to get home and open the box with it being expired. Asked for a box that wasn't expired. The best they had was a box that expired 4 days ago. 4 days is fine and I'm sure it'll do it's job, but something like medicine shouldn't be given out to customers if it says expired."