G & C Auto Body

"Ask for Wilbert if you go here. The service here was AMAZING! Way faster than other options in the area. We will definitely come back if we need repairs again! FYI: Extra 2.5% charge if you use a credit card."

"Terrible Customer Experience – Avoid This Body Shop We recently had a repair job done at this body shop based on our insurance recommendation for a collision repair work, and I must say that my overall experience was absolutely dreadful. I would strongly advise against getting any repair work done here, especially for the work not covered by insurance. One of the major issues we encountered was their communication and billing process. We specifically instructed them to send us an estimate before proceeding to repair work that was not covered by insurance. They send estimates to phone as SMS (no phone call or email). When we clicked the link in SMS it opened a document that did not properly view on phone, and we ignored expecting they would call us to get approval based on our instructions. They claimed that the estimate was approved by us showing a document with my wife’s name on it. Even though my wife or I did not sign the document, and notably, there was no timestamp indicating when the electronic signature was made, which raise significant doubts about the authenticity of the approval. To make matters worse, the charges for the repair work were excessive. When I expressed my concerns for a service that I did not authorize, they resorted to threatening tactics and went as far as withholding my car, insisting on immediate payment. In conclusion, our experience with this body shop was a complete nightmare. I strongly recommend avoiding this place at all costs. Their communication and billing practices are highly questionable, their charges are exorbitant, and their customer service is appalling. Find a reputable body shop elsewhere that values transparency and treats its customers with respect."

"They fixed my car fast and now it’s brand new. Fixed within 10 days. Be aware that if your insurance doesn’t cover OEM endorsements then you need to pay the parts diff"

"Worst experience I have ever had happen to me, and I don’t even have my vehicle back yet. My car has been there for a month and no progress has been made. All I ever get for an answer from my service advisor (Ricardo Serrano) is that my car is hard to repair because it’s a bmw, and not only that my car is still waiting on parts after having my steering rack ordered incorrectly 4 TIMES!!! Also found out that they are using used parts that look absolutely beat to the ground, meaning that they can go bad at any point leaving me with this burden to have to handle. Bumper was ordered incorrectly once and that’s all I know because the service here is horrible. Don’t bring your car here unless you want to be without a car for over a month. My car’s damage was not severe, so if it was my car would be here for a year at this rate. Definitely do your research before bringing your car here."

"Tesla Owners: Take your Tesla here! There was some confusion at first, regarding whether they repair Teslas. However, Gene, the manager, reached out after my initial review and personally ordered the Tesla parts for my vehicle. I was able to bring my car in once the Tesla parts were delivered to their shop (took about 2 weeks) and I got my car back in 5 days! They also made the rental car + insurance process easy. David took care of all the repairs and kept me updated the whole time. Thank you to everyone at G&C Auto Body. I really appreciate the effort the staff put in to repair my vehicle."