Kroger Pharmacy

"I have only had excellent experiences with the staff at this pharmacy. Each member interaction has been helpful, friendly, and understanding. They have gone out of their way to make certain we get the best prices on medications, have handled mishaps with our doctors offices courteously and professionally, and have even found me medications at another location when they were out of stock at this one. I cannot praise them enough. I am grateful for these wonderful people!"

"I was just told ALL MEDICINE MUST BE CALLED IN 24 HOURS IN ADVANCE because they're short of staff. When does it become the customer problem that you're short of staff? Kroger is passing on their staffing issues to the customers now... WOW!! Everyone is complaining on being short of staff these days and all medicine can not be called in 24 hour in advance."

"The person running the front counter at the pharmacy was rude and aggressive in a totally unnecessary and unprovoked way. I watched her interaction with the customer in front of me and she was kind to him and chatted him up about the Texas toast he was buying. When I approach the counter she is immediately curt and dismissive. She tells me she doesn't know how long it will take to fill an antibiotic prescription, says maybe 24 hours, maybe longer? Then, she is unable to pull up my prescription in the system and stops speaking to me or trying to help the situation. Basically just waiting for me to leave. I left the store, then called and left an angry voice mail afterwards. A few days later my wife goes to pick up the prescription, and they outright refuse to fill it. TLDR: The kroger pharmacy at glenbrook shopping center is unprofessional and offers the poorest of customer service."

"Everyone is caring and professional. They are very dedicated to get the prescriptions filled as soon as possible. Always a pleasure to see them."

"I spoke with kristy(not sure of spelling) today. I asked her if there was a way I could only get half of my meds as couldn't afford the whole month right now. This sweet girl put me on hold for a minute, came back and told me she added some sort of discount to my meds so I could afford the whole month! Bless her heart! How's that for customer service!!"