W's Salon,

1070 Olin Ave, San Jose, CA 95128, United States

"They took us at the last minute, which TOTALLY saved the day. We were scheduled somewhere else, and we got canceled at the last minute. This was more of a memorable event, since it was my 4 year old daughters first haircut. We all LOVED her haircut, and Kylie our daughter LOVED it as well. Excelente customer service, and really nice stylist. Maryann went out of her way to make it a memorable event for my daughter and family. We will most definitely come back here, and definitely recommend this salon. They did an amazing overall job."

"Cannot explain just how much I love Anhel! She’s been my hair dresser since 2.5 years and is absolutely magic. She understands the requirements and executes it to the T. She also is a great person to just generally chat with."

"Came in to get bangs trimmed / styled. Looked very unlike the picture showed. Paid over $200+ dollars for a quick wash and cut and bangs looked really off and not suited for face. William seems like a nice hair dresser and I’ve heard good things about his coloring for clients but I did not have a good experience with my haircut. Bangs looked choppy and uneven and had to go to a $10 haircut place to get it fixed!"

"I have sadly been a long term customer of W and seen many talented stylists leave. Chris is fantastic but the Salon's recent treatment of their 48 hour policy when they had scheduled me with their most expensive hairstylist next to William was just unacceptable. I have never seen this mentor stylist before so no blame on the stylist this the management style of the salon and the customer treatment. I called a good 24+ hours before and asked if they could schedule me on Sunday but they said no as they had no opening and also made me pay a cancellation fee of the full $130 dollars for not being able to make an appointment that I called about more than 24 hours in advance, as their "48 hour policy is for all customers no matter what the circumstances are even if they can't find me another appointment". Yes they have plenty of customers and don't care about customers like me, but in this day and age with inflation do you want to pay $130 for a cancellation??? If you are a working parent/person and not looking to throw away your money on cancellations chose a different salon so W can enforce their 48 hours policy to all customers with 0 empathy. If you have tons of dollars to spare give it to charity rather than book an appointment at the W Salon. My 2 cents , even if it helps one user, its worth writing this review. The salon will remain inconsiderate of long time customers and such is life, but you decide where you want to be penalized."

"I really enjoyed my experience at W Salon! I have never had a hairstylist who cared so much about my hair but overall making me happy! Chris, did a wonderful job on my cut! He took his time, was patient but overall passionate about it! Even though some people say W salon is quite pricey, I personally think it was worth it! Because I have never seen a salon working together with so much joy and love! Definitely coming back!!"