Princess Nails Salon 2790 Santa Rosa Avenue, Santa Rosa, CA 95407

"Princess nails is the best! I feel like I'm with family when I'm here and I've been a customer for years."

"I recently visited this nail shop “Princess Nails” in hopes of treating myself to a birthday gift. However, my experience was marred by the horrible customer service I received. From the moment I walked in, I was met with a cold and unwelcoming attitude from the staff. And then another woman, who’s gaslighting me into service I did not ask for. To make matters worse, the technician who was supposed to complete the job was unprofessional and failed to deliver. I told her the acyrclic nail was cut too short, that it’s literally shorter than my real nails. She then gets mad proceeds you try and yank the glued in acrylic nail and I then tell her “you know what, I’ll just leave.” She gaslights me, pretends to act friendly, but the damage was done. She was rude from the start, just playing up a persona of an actual caring nail tech. No wonder I saw Barley anyone inside! Save yourself the trouble do NOT come to your his mail shop. She will not do what you ask, make snarky remarks and gas light you."

"They did an awful job and hurt me whilst trying to rush through. If they didn't have available time why book me in? So expensive! They charged me 30 dollars for a manicure for my 10 yr old after pushing her to get one. AND it looked horrible!"

"My nails are a work of art! I love them. Everyone who works here is so sweet and my friend and I had such a great experience. We both have received a lot of compliments"

"I always come here when I'm in Santa Rosa... Amy and Kim and Tiffany are all wonderful. My nails look beautiful and they always fit me into any schedule."