Humana 320 Seven Springs Way, Brentwood, TN 37027

"I needed dental insurance so I checked Humana to make sure our dentists were in network and they showed they were. I paid the premium. 5 Days later I get a letter to call and assign my primary dentist. I call and tell them the same dentist their website said was in network when I signed up. They then tell me my dentist is NOT in network. Sooooo...I had to cancel the policy and start over. Nice of Humana to WASTE MY TIME. I figure they have every dentist show in network to get you to sign up then think they can get you to change dentists once you have."

"If I could give a negative star rating I would. The Home Health Nurse that Humana sent to visit my Dad was very unprofessional and offered unwanted or asked for advice to the family that had nothing to do with my dad's health. He unwanted "Mental Health" advice was directed at the family and she had no specialized training in that area. If any has the same situation come up I would advice to ask the nurse to leave and or let him or her know that its unwelcome. The Nurse caused my family to have an verbal argument that will be on going for over a week. Trying to call Headquarters and trying to file a complaint is impossible. I personally called and was transferred several times and wasted 20 minutes of my time for nothing."