Milpitas Smile Design

"I recently had a crown replaced and have had cleanings and other dental work done here in the past, and I couldn't be happier with my experiences. From the moment I walk in, the staff is welcoming and friendly. Dr.Sandhu is not only knowledgeable, but she is kind, gentle, and takes the time to explain everything that’s being done. As someone who is typically nervous going to the dentist, I feel safe and heard at this practice. The hygienist who performed my cleaning was thorough and gentle, making sure I was comfortable throughout the entire process. The cleanliness of the clinic itself was impressive, and I felt at ease knowing they maintain high standards for hygiene. Staff took the time to explain everything to me as far as billing, how long I would expect to be there, and even tips for maintaining my oral health between visits. Overall, I highly recommend Milpitas Smile for their services. They consider how much you can afford then are willing to work with you in various ways for those who are uninsured. They combine professionalism with a friendly and caring approach that makes a trip to the dentist a pleasant experience. I'll definitely be returning for my future dental needs and already booked my next appointment!"

"Absolutely great experience all around. The staff and doctors deserve every bit of the 5 stars they received. Exceptional service and care from start to finish. Highly recommend!"

"I cannot recommend Milpitas Smile Design based on my experience with their billing practices. I hope that they take steps to improve transparency and communication with their patients in the future. I've had multiple procedures including a wisdom tooth extraction, a root canal, and two caps. These procedures were performed adequately, but their billing process is "fraudulent". They completely "misled" me and encouraged to proceed with services that are beyond my financial comfort level. After 1.5 years, they sent me several bills and asked to pay additional amount (over and above my allowable limit + the HUGE payment I made when I received the services). There is lack of transparency in their billing system."

"I took an appointment with Dr. Sandhu for my kid. It was great and she very professional and explained how to keep healthy teeth and I have asked one of my jaw tooth getting pain she explained very nice the diagnosis steps in order to take treatment even I didn’t take appointment for me So now I am planning take an appointment in next week after buy dental ppo plan So I strongly recommend Dr Sandhu"

"I've given a 5 star review before I received a fraudulent bill by them trying to grab a lot of money from me despite my insurance paying them what it they needed. All this is after the pre authorization from my insurance. These people are crooks and doing something illegal with their billing, trying to pocket the money from customers. They have developed an elaborate scheme for this where they send you surprise bills even after insurance paid off properly. DO NOT GO here"