Views At West Town
500 Manor View Drive, Knoxville, Tennessee 37923
About the Business
Views At West Town is a premier institution situated at 500 Manor View Drive in Knoxville, Tennessee. Our community offers luxurious living with stunning views and top-notch amenities. From our spacious floor plans to our state-of-the-art fitness center and sparkling swimming pool, residents enjoy a comfortable and convenient lifestyle. With easy access to shopping, dining, and entertainment options, Views At West Town is the perfect place to call home in Knoxville.
Photos
Contacts
500 Manor View Dr, Knoxville, TN 37923, United States
Hours open
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
13:00 - 17:00
Reviews
"An affordable, great community. Apartments are up to date and very well maintained, if anything goes wrong they have a friendly maintenance staff that gets the job done quick and correct. Claire from the main office is beyond helpful and super friendly, being new to the area I am very grateful for her help and knowledge. 10/10 would recommend moving here for the simple fact that the community is very friendly and the staff goes above and beyond making sure you are truly satisfied."
"EDIT: giving 4 stars now because AMY has been INCREDIBLY HELPFUL! she was on the phone with me immediately getting all of the information and photos she needed. We are getting completely fumigated now by a reputable company. She has left communication very open and made sure I had her cell number for any future problems. So glad you’re here now Amy! The other reviews are correct. The apartments are very overpriced for how old they are. It took us 4 months to get a shelf for our fridge that was missing because maintenance keeps quitting. We are currently dealing with a severe roach issue that has only gotten worse since moving in and are finally getting a broken bedroom window fixed after a month. We also had the pool closed for most of the summer and had issues with our dryer that took almost 2 weeks to get fixed GVA itself is a terrible company. The ONLY reason I’m giving 3 stars is because CLAIRE AND TONYA ARE AMAZING!! (Though I don’t think tonya is here anymore either?) but these ladies are always kind, personable, and attentive. We had an inspection recently that we may be bought by Wells Fargo. I hope that happens, but if rent goes up anymore we will have to move. 2k for a 3br apartment is already steep for this area, but more so given the conditions of the apartment itself. Thank you Claire for being so supportive and always reaching out to help us!"
"Tonya has really helped Views at West Town. We wished that she had been there from the moment the complex was purchased by GVA. Her and Claire bring a positive vibe to the property. In our time living there we never really had any issues with the apartment aside from normal maintenance issues which is expected on apartments that old. We left because it was time for us to venture out but loved living there. I highly recommend living here, Tonya will work with you and is always welcoming when you walk through the office doors. It's also pet friendly, which is a plus."
"Tonya and Claire are the absolute best office administration I have ever rented from!!! I’ve been here not quite a month and it feels just like home! The 2 dog parks always stay clean and picked up trash is always valet and a couple days ago my fur baby got out and Tonya was quick to help by printing off flyers and even sent out a mass email which lead to us reuniting with our baby !!! Thank you Tonya and Claire for making Views at West Town a very friendly and inviting place to live! Come join our great community!"
"This place is no longer what it used to be. Ever since GVA took ownership about 2 1/2 years ago it’s been awful. They are raising everyone’s rent without even considering negotiating the price. I live in a 778 sq ft apartment that has had no renovations and will now be paying almost $1,700 in rent and that is just the base pay. My apartment is so old and outdated that they no longer have the bulbs for the type of lighting fixtures that the kitchen requires. The air ducts are so dusty that I have to dust multiple times a day every day. It’s so bad that dust accumulates underneath our bed which should tell you how bad it is. There’s mold on the ceiling and underneath my sink but they say it’s “mildew”, IT’S NOT. The plumbing here sucks, that you can smell it from different areas of the apartment. They don’t do “preventative maintenance” as often as they should and when they do all they do is change the air filter which the majority of the time we have to ask for one because of how fast it’s used up due to the amount of dust. The outside of our hallway walls are black because they don’t pressure wash the building anymore. The pool is not cleaned but yet they want to charge us for an amenity that’s not being maintained. The trash bins for the dog waste is overflowing because they don’t have anyone to change them. The poop stench is so strong you can smell it from across the street. We have no maintenance staff on this property because the previous guys quit due to them not having the support they needed to maintain this property. Oh and they’ve changed office staff 4 times since June. I can go on and on for days of all the issues with this property. It’s sad because this place really used to be nice to live in."
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