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Waterstone Apartments
10105 Hardin Valley Road, Knoxville, Tennessee 37932
About the Waterstone Apartments
Waterstone Apartments is a luxurious residential community located at 10105 Hardin Valley Road in Knoxville, Tennessee. Our beautifully designed apartments offer spacious layouts, modern amenities, and stunning views of the surrounding area. Residents can enjoy a resort-style swimming pool, fitness center, and clubhouse, as well as easy access to nearby shopping, dining, and entertainment options. With a convenient location and top-notch customer service, Waterstone Apartments is the perfect place to call home in Knoxville.
Photos of Waterstone Apartments
10105 Hardin Valley Rd, Knoxville, TN 37932, United States
Reviews of Waterstone Apartments
"I was looking for an apartment, the lady in the office was super busy and looked to be there by herself but she told me I could go look around and she would be with me as soon as possible. She was already helping a customer. I walked around the property. I LOVE IT! I went back into the office after I was done looking around and waited, for she was rapping up with the gentlemen in her office already. She was very helpful, very knowledgeable about everything I asked her. It was one of the best experiences I've had! Thank you!"
"Still seething from the experience…. I would DEFINITELY not recommend. I stopped by on Tuesday, 10/10/23 at 4pm to take a look at the 2 bedroom apartment models and see if there were units available for rent. When I arrived, a blond woman in one of the front offices was on the phone with a gentleman sitting in her office. After she got off the phone, she acknowledged me and asked what she could do for me. I mentioned that I was interested in looking at a two bedroom apartment that would be available in either December or January. She mentioned that she was reasonably sure that waiting list for the 2 bedroom apartments was short. She said that I should go online and fill out a visitor card and that she would make an appointment we could discuss my apartment further. Since no one else in the leasing office except for the gentleman already in her office and the sign on the outside of the office listed 5:30 pm for the closing time, I was somewhat puzzled. “So you mean that I need to make an appointment even to see an apartment or discuss what is coming available?”, I quizzically asked. “I’m here all alone!”, she snapped. “I have four move-in’s tomorrow. The earliest I can get you in might be Friday or you could drop by on Saturday, October 21st.” I was flabbergasted by the entire exchange. I have never been denied the ability to EVEN LOOK at the available models in my 30+ years of adult existence. Admittedly, I’m of African American descent. I lived in the Farragut area for about 20 years. I put 2 kids through elementary and high school just down the street at Hardin Valley where my ex-wife taught for many years. I’m a senior nuclear engineer with about 25 years of experience in my field. I currently work for the U.S. Department of Energy. I have a security clearance with the U. S. government for the work that I do. I’m pretty sure that I could easily afford any rental I chose. Could my race have been a factor in her not having time to show me the units. I’m completely flabbergasted and outdone…. I hoping that I somehow misread our conversation. Is racism and rental discrimination still alive and well at Waterstone Apartments?"
"Good homes but management makes it very difficult to live here. We were asked to vacate with a 30 day notice because they found pest in the apartment above us. What a joke!! They would come into our house "For pest control" while we were away at work and start opening drawers, cupboards and taking pictures. They did not have our permission to click pictures or open any cupboards. When we asked for pictures of pest in our house, there were none! We ended up vacating the house to stop the constant bothering from the management and luckily found another available apartment elsewhere. We are now being charged close to $6000 in move out fees including a termination fee, which is ridiculous since they asked us to move out. I hope someone in Ball Realty corporate is paying attention to current property manager's action. Good apartment and swimming pool though."
"Lived here over 1 year. Never had dogs or food and drinks on carpet. Got a final bill in the mail today for $1094 minus $300 damage deposit. Paid this place almost 25k in my time here. Rent got up to almost 2k a month for a 2 bedroom. There is no way our carpet needed to be changed. We were diligent in keeping it cleaned! I saw nightmare reviews from individuals moving out and then getting final bills in the mail of bogus charges. Something needs to be done with apartment complexes like this trying to take peoples money. It’s really is unacceptable Waterstone. It really is. You should be ashamed of yourself. I never once had a dog on that carpet. The lady that did the walk through with us wrote nothing down regarding the carpet in our Final walkthrough about the carpet. Nothing. I’ll be calling in Monday morning regarding this. This is unacceptable."
"I lived at Waterstone apartments for one year and loved my time there. The pool and amenities made me feel like I was staying at a resort and never got tired of waking up to a Mountain View or seeing the beautiful sunsets. The staff was very friendly and handled COVID amenities openings in an efficient and safe manner. My puppy and I made many human and dog friends in this complex that we will miss dearly. You’ll love moving to Waterstone and don’t forgot to checkout $2 taco Tuesday at Don Gallo down the street... one of my favs!"
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