Ulta Beauty

"I’d give 0 stars but i cant.I was followed and harassed by a cashier who works here named is “Tiffany ,I was shopping with my friend and she kept following us and staring at us while talking into a mic.We did nothing wrong.She made us feel extremely bad I spent $87 nd my friend $297 Tiffany was extremely extremely rude"

"The store is great for what it has, but the employees that work here are not good. The indifference, the attitudes, the way they make you feel like you’ve done something wrong for just being there is straight up unacceptable. They are often no help but when they are you have to deal with eye rolls and rudeness, they cop an attitude if you ask a question and seem beyond irritated when checking you out. If this was a one off experience I wouldn’t be saying anything, but this is an every single time experience. Like please corporate fix your eyes on this location and get it together. How is this acceptable?"

"Wow most of the women that work here are incredibly rude. How they talk to customers in a condescending tone and act like it’s a chore to show a customer where an item is. The constant rolling of eyes and heavy sighs. They even talk to their nicer coworkers with this attitude of being superior. These women need to be humbled. Your making minimum wage at retail store and no amount of heavy makeup is going to make you pretty with ugly attitude like that."

"The amount of attitude from some of the employees is insane at this store. This isn’t the first time but it’s the last time. I went in for a pickup, stood at the very clearly marked pickup area, and one of the employees looked at me like I was crazy and said “can I help you” coldly. The interaction just goes on from there with her being rude and snarky, then she didn’t even grab all my items. Things don’t always get done in time, I get that, even though it was three hours and five items.. it’s the attitude that’s ridiculous. Anyways, Sephora and Target right next door sell all the same stuff and people actually treat you respectfully there. I use to be a diamond or platinum (whatever it is) member at Ulta too, glad I cut down my shopping there significantly awhile ago because of the same stuff. They just can’t get it under control."

"I went to get a makeup lesson and some gray hair roots colored. The makeup was a joke. The lady was nice but my makeup looked ridiculous, spotty, and not what I had pictured. I can do a better job than her and I don’t wear makeup that often. The girl who did my hair was rude. Stating that there are gray hairs longer than an inch and that I only have an appointment for 10 min color for roots. I said that there was 2 maybe 3 strands of gray hair. She didn’t even ask what color I have been using. Just started to apply it on my hair. After the blow dryer, I realized that she didn’t even get the color off my skin. I had errands after this appointment and looked stupid. After getting home and looking in the mirror, there were several gray hairs still visible! I will never go to Ulta ever again to get any services. What a waste of time and money!"