Total Beauty Experience

"Amazing store and salon. Lots of great skilled hair stylists and so many hair and skin and home products to choose from. Love all the decor and gift ideas I always leave with a present for someone special every time I come here. They do events and sales often too!"

"The workers there give me the creep. I never feel good about going there. The sales clerk asked for my phone number which I thought it was totally unnecessary. After I gave it to her, she said that it was not the “right “ number!! Come on!!!"

"Bought some detangler. The pumps didn't work so I returned it. Their policy is OK we'll take back our merchandise that doesn't work but we're keeping your money. I didn't return it because I changed my mind. I returned it because it didn't work. Never spending another dime at Total Beauty. Their customer service does not deserve my business."

"I’ve been going to total beauty on and off since the 90s. They always have a wide selection of things. Their staff used to be really helpful and really nice and would smile and greet you. They used to take the time and walk you around and ask you questions about what you need. Now I noticed the last few years you walk in the security guard always greeted me. Everybody else ignored me. This visit I looked around for about a half an hour and this woman that worked there walked up and she did ask if she could help me and I told her what I was looking for And she kept backing up while I was talking to her. She finally did show me two or three perfumes and then she kept backing up. Very weird! So since those three she showed me weren’t exactly what I wanted and I did describe what I wanted. I guess she gave up and and she ended the conversation and walked off. There’s a whole wall of perfumes she didn’t even show me. There was other employees in the beauty area having conversations amongst themselves completely ignoring me. I felt very uncomfortable in there the last few times I went. I won’t be going back. Sadly, because they do have great things but no thanks."

"Dropped my wife to do her hair at 3pm,picked her up after 6pm. Reason it took so long was because the lady messed up my wife's hair dye color and it stained the back of her top she was wearing.Very unprofessional I'm sorry to say. They don't accept cards so you have to bring cash. The lady that served my wife informed her that they only take cash."