Y2k Nails,

4660 Natomas Blvd #170, Sacramento, CA 95835, United States

"WORST nail experience ever! If you are looking for a relaxing quiet nail experience NOT to go here. The nail tech started an argument with me because I didn't want to talk. Unbelievable! As she is doing my manicure she says to me "You don't like to talk?" I reply advising "I just worked out with my trainer, I am tired. Just want to relax". She starts talking to the other nail talks not sure what was said as it was not in english. She then tell me I don't want to cut my nails. I told her my nails are already short - she says no cut your cuticles. I reply telling her yes of course I want my cuticles cut back. I want the full service for my manicure and pedicure. She says you don't like cut down. I replied asking her when did I say that. She replies advises through my actions. I replied reiterating that was a false statement, I've been in my own world QUIETLY on my phone and dozing off. When she gets to my thumb nail she gets more aggressive to the point to where she is hurting me with the utensils cutting too far back to the point to my nail bed is burning. I tell her that it hurts - She says to me "You wanted your nails cut back" I then tell her, yes but now it's hurting. She literally intentionally got more aggressive with my manicure intentionally. She massages my hand with lotion for about 45 secs in total. Tells me to wash my hands. When I return to the table she is still harping off my cuticles. I ask her to stop bc now she is annoying me - She responds with your annoying and from that point on she starts yelling at me, saying I don't want to talk and refuses to paint my nails. She's complaining to the customer seated behind me that I don't want to talk. She starts complaining about me not wanting to cut my cuticles - which was not true bc to her point I was not talking. The manager on duty this past Sat (9/2) did not say anything, in fact she turned it on me stating that I moved when the nail tech was doing my nails therefore that meant I didn't want my cuticles done. This lady was no where near to see anything. And me moving does not mean I don't want a full service, maybe it means she was being too aggressive and should have asked if I was ok. I then asked her why she allowed her nail tech to speak to me in that manner, embarrassing me. She said she'd talk to her later but I was at fault and from her observation I did not want my cuticles cut back. The nail shop was full of customers, which I'm sure made everyone uncomfortable. It was unprofessional, and very upsetting. A manager should never allow a nail tech to disrespect, yell, etc. I literally was minding my own business, tired from my work out, I just wanted to get my nails done in peace and go home. I will NEVER go back there again and urge you to do the same if you want a positive nail experience."

"Beware of this place. They caused an infection on my left toe. I came to the shop to show them and they then proceeded to call me a con artist and called the cops on me because I wanted a refund. I was not happy with their service. I had to miss work in order to go the doctors and get antibiotics for the infection. Almost all their workers were verbally attacking me and then some of their customers as well. They are no where near professional and should be avoided at all costs."

"It’s the second time, this has happen where it hasn’t been a week and the nail paint chips off . I don’t know if they change to cheaper products but my nails don’t last as long. I have tried going in to get them fix , and what I get is I need an appt or come back later . This is the last time I will go in for services"

"WOULD NOT RECOMMEND TO ANYONE!!!! Save your money & go somewhere else. I went in for a Gel manicure & pedicure for an event & I choose to do white nails for both. Initially, during the service the staff cut my cuticles and it burned and she messed up on my thumb but failed to correct it, but that's not even the worst part. I paid extra for gel manicure and pedicure as these last longer but a week after the service the nails because to turn yellow and looked as though I had coffee stains on them. I went in to tell them and they took them off but had the audacity to charge me for that. I originally paid about 100 for the service and then to charge me on top of that for sloppy service is ridiculous. I wasn't even able to enjoy the nails for my event. I have attached a picture below but trust me they looked worse in person!!!"

"My job does not allow for me to make appointments. I can never make them and end up not showing up. So I had to find some place that wouldnt treat me like they were making too much money for a walk in. After living in Natomas for almost 4 years, Y2K may be my nail shop home! Helen took her time, had great conversation and personality and earned her business a return customer! I was reluctant because previous ratings only gave 3.5 stars! Definitely underrated. Thank you Helen for giving superb service and a great manicure!!"