AAA Berkeley Branch,

1775 University Avenue, Berkeley, CA 94703

"Nice, but not very competent. Waited for an hour and 15 minutes for them to tell me that there had been issues with the transaction I was trying to make with the DMV. They didn't tell me this before."

"The most incompetent branch when it comes to DMV services. They Told us our vehicles needed a smog but never gave her the temporary papers or temporary registration to get smog done. Additionally, just a super problematic DMV specialist/auditor. Audit yourself and follow DMV Protocols pleases Don’t give customers a Difficult time Purposely. Especially not when they have a bill of sale and statement of facts filled out. Especially when you don’t provide the proper paperwork to progress forward with registration. Additionally, you accepted the ownership transfer fee, yet you told us we didn’t own it yet. Completely false information. A transfer of ownership is separate from the registration process."

"Second the other review about Christina Liang doing things without your consent. A few days after I got a quote from Christina, I received an AAA membership card out of nowhere. That's when I found out that she signed me up for an AAA membership without telling me. The card on file was not mine though--she used SOMEONE ELSE's card to pay for a membership that I didn't know about. (Note that I only got a quote--I never even purchased anything from her, thank god!) When I called her, at first she kept gaslighting me and telling me that she didn't know what I was talking about. Once I told her that multiple AAA support agents informed me that she was the one that signed me up for the membership, she started blaming me and told me that I told her to get the membership. Only when I told her that she used someone else's card to pay for the membership did she admit her own mistake and agree to cancel it. No apologies the entire time, she was just yelling at me for her own ethical behavior. I would not recommend her to anyone."

"Friendly and knowledgeable... Wort the cost of membership so you don't have to go to the DMV anymore..."