Northlake Apartments
5190 Wesley Park Drive, Memphis, Tennessee 38135
About the Northlake Apartments
Northlake Apartments is a health institution located at 5190 Wesley Park Drive in Memphis, Tennessee. Our facility offers comfortable and convenient living spaces for individuals seeking a peaceful and supportive environment. Our apartments are designed to promote overall well-being and provide residents with the resources they need to maintain a healthy lifestyle. With a focus on community and wellness, Northlake Apartments is dedicated to helping individuals live their best lives.
Reviews of Northlake Apartments
"Yes. 5 years ago was much better. I have photos AND videos of just how much this place has gone WAY down hill. Resident care. ( Understand. This is a non assisted community.) But. Home care is on the office. No. Grounds care. No.left branches on the grounds for almost a year. Ground crew doesn't pick anything up. Tree branches left very dangerous for residents. Shotty at best. Now their phone lines are "" down"" . Only messages if getting back to a call. And are never returned. I USED TO recommend this place. Not ever again. If you are looking for help getting in. Don't hold your breath."
"Though this complex is understaffed, they have a tremendous amount of compassion for their residents where the number one goal is always the safety and wellbeing of the residents. Beautifully maintained facility with a lake, walking trail, and wildlife. Close knit community with a great community center with a library and cafeteria which serves meals everyday."
"I think the office is very understaffed. There are 2 people in office. There are 232 apartments here. Everyone here has to be recertified once a year. That leaves 1 person to answer phone, write up work orders, handle complaints, and do all the rent checks. It seems like if there is a problem, or if your trying to suggest something, you get brushed off. The bottom line is they are just understaffed. They also have only 1 phone line, and it is constantly giving you a busy signal. That is very irritating."
"The management and maintenance staff are very very racist they don't like black people. The residents there have expressed this as well."
"Assisted living isent quite the correct term for this facility, the do not assist at anything. The name should be Senior Center with Challenges. Too few washer and dryers in the complex. Need an HR person to help guide the many resources that are available for these residents, to them with individual attention. Needs a larger staff to accommodate the complex. The facility isent a bad one, just grossly understaffed, not enough washer and dryers, not enough guidance in resources for individuals. And very misleading in the title of Assisted Living."
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