Brilliant Nails & Spa 24102 El Toro Road, Laguna Woods, CA 92637

"It was the worst experience I’ve ever had. Very disappointing! The towels are very old. The crew are very unprofessional, slow and disrespectful. They don’t care about what you need and what you want. I made an appointment for 5:30 pm for pedicure and manicure and it took me 2 hours and half to get out of there. I was begging them I’m in hurry and need to leave asap but they were accepting all walk ins and not take care of me. It took one hour to start my manicure and they didn’t start them at the same time. From the first moment I arrived there I was telling different people ‘I don’t want Gel’ at least 4-5 times. But they used gel for my toes. They cut my toes very very short and didn’t even check with me how tall I want? The nail polish was very awful. I wish I could share a photo from the moment I sat in my car. My 2 years old daughter could polish my nails much better. I was very embarrassed with my nail polish at the party. After they finished everything I asked them if I can talk to a manager and share my frustration but they said there’s no manager here! I wish people see my post and never have my awful experience!"

"Tried this spot for the first time to get a mani pedi with dip powder for my cousins wedding, but unfortunately left with inconsistent, thick nails and black powder on my hands. I ended up having to go to a different nail salon last second to get them redone."

"The ladies were patient with me and did detailed work. I was happy with my Easter egg nail polish. They even put a little flower for me. I thought the service and pricing was fair. I will return, thank you!"

"I scheduled an appointment based on all the good reviews. This place is great they took me in quick I wanted something different and he definitely delivered thank you Folks! I would reccomend to all my friends I dont know how to spell his name but it is pronounced (he-doe-key) he was amazing and paid attention to detail and was pleasant to work with he did a great job thanks again."