AVEDA 769 Spectrum Center Drive, Irvine, CA 92618

"This is really bad salon, they charged my daughter $400 to blow out her hair and the result is this frizzy hair. They told her when she started that it is gonna cost $120 and then forced her to pay $400. They are cheaters and unethical unprofessional. And the result is really bad and frizzy hair. I don’t recommend this salon at all. Such a waste of time and money."

""I recently visited the Aveda hair salon for a partial highlight and trim. Unfortunately, my experience was extremely disappointing. Not only did they charge me a hefty $350 for the services, but the partial highlight turned out to be a disaster, leaving my hair with three different colors that looked nothing like what I had requested. When I expressed my concerns and asked for a correction, I was shocked to hear that they wanted an additional $150 to fix the mess they had created. This felt like an attempt to squeeze more money out of me, rather than taking responsibility for their mistake. Overall, my experience with Aveda was nothing short of a scam, with subpar results and a lack of customer service. I would strongly advise against trusting them with your hair, as it was a costly and disappointing experience"

"Truly such an awful experience. I love Aveda salons and hate that this one has their brand as it isn’t fair to them. I arrived ten minutes before my appointment and then proceeded to wait about 40 minutes for Michelle to finally greet me after very slowly working with her last client. I ended up paying $90 for a shampoo and one inch haircut. I didn’t even get a blow dry. I’m too shy but I should’ve told them right then and there I wasn’t paying all that for my horrible experience. The receptionist wasn’t communicative and mostly just stared at me while I waited. Zero customer service skills. I will never be returning and hope that another owner will take over."

"I have been going to Belle Isle for years and have always walked out with amazing hair. Sahara is an artist! When people comment that they can’t see my gray hair even though it’s been…a LONG time since I’ve been to the salon, that’s solid testament to a skilled colorist. The salon is clean (#1 with me), stylish, and comfortable. Bottom line, when someone who is WAY more sophisticated than me says “that color is perfect on you”, I know I’ve found hair salon gold!!"