The Spa at Terranea 100 Terranea Way, Rancho Palos Verdes, CA 90275

"Life has been a roller coaster lately and my wife and I were trying to figure out what to do to decompress and we were recommended a day at the spa at Terranea. We would pass by the Terranea whenever we hike in Palos Verdes but we have never been so we decided that this would be a great opportunity to check it out. Upon arrival at the spa we were immediately greeted by their staff and were taken care of with phenomenal customer service. You get the feeling that everyone that works there is happy to be there which makes the overall experience that much better. Being that it was our first time we were both sent off to a receive a tour of our areas. In the men’s section they have a jacuzzi, cold plunge, sauna, steam room, fire place, quiet place and snacks along with it. Having the availability of the cold plunge was a huge plus for me as I’ve been wanting to use it lately. After spending time utilizing the pools and hot rooms my wife and I enjoyed reading and having one of their salads with their beautiful view of the coast. Perfect fresh meal for the hot sunny day, too. They have a heated pool which was nice to dip into after laying out too long. We were going to check out their fitness center but didn’t get the chance too. We’ve heard good things about it so we will make sure to check it out next time. At the end of the night my wife and I met up in the shared quiet area upstairs and watched the sunset as we sipped on their complimentary tea. We then sat by the fireplace and shared our experiences with each other and I must say this was the perfect way to reset and I couldn’t be more pleased. Thank you to Kevin Lee, Tyler Monroy, and your team for providing us with a great experience and stellar customer service. 10/10 recommend !"

"This place is magical! They have sound bath, yoga studio, fitness center, a big heated pool, fireplace, cafes (whatever cuisine you’re in the mood for they have a variety), sauna, steam room, showers, lockers, quiet room with snacks and teas!! All these are facing the ocean. The fitness center also is superb. I go to Equinox and they even have machines targeting different muscle groups and that are so elite. The gym has snacks and hydration and towels. Seriously i cannot recommend this place enough. The staff were all so attentive and knowledgeable about the place. Kudos to Kevin Lee and his team for making our girls spa day so easy to book and being so accommodating and their excellent customer service. We will be back for sure!!! And will invite all of our coworkers this time :) 100/10 would recommend!!!!"

"I am not one to complain or write bad reviews…. But I have mixed feelings about the Spa at Terranea because we were guests here for three nights - using the pool and cafe at The Spa and no one asked for ID or proof of room residency until the last day. We got stopped and then we were told that we couldn’t use the pool there at the spa unless we had services or paid $65 for a day pass. We were never told that this pool had restrictions and no one even blinked before. This pool area is also joined by the gym on the opposite side of the spa. Do you have to pay $65 additional to use to the gym?? It was just ridiculous bc we didn’t get instructions on which pools we had access to at front desk check in. And to find out they want to charge you $65 was absurd in my opinion. I understand it’s for spa service patrons only but also when you’re paying well to stay at the resort they should grant you access to any of the pools on site. And for $65 a day they truly need better housekeeping looking after the pool are and chairs. We barely saw people cleaning up food plates or empty drinks and no one came by ever to clean vacant chairs and pull then towels off. We caught one of the hotel directors on our way out and explained the situation and she was lovely. She was super understanding and was able to get us a bracelet to be let back in. After laying by the pool for almost four hours no one really asked us if we needed anything or offered a menu. It was poor service and just awkward. When you’re paying this much to stay here and then are being charged to use the pool I’d expect that at least the staff would be more attentive to guests in regards to food and drinks. We love the hotel itself and beautiful grounds. But this was the one hiccup of our stay."

"I came to Terranea during a girls weekend for massages and pool time. I received a spectacular relaxing 60-minute massage. The facilities are very nice, the staff are friendly and professional. This spa sets the scene for a relaxing day. We enjoyed the sauna and the eucalyptus steam room (which really helps clear up your lungs) and then gathered at the pool to enjoy snacks and drinks. I would absolutely return to this spa for a relaxing day with my friends or by myself."