Riviera Smiles - Santa Barbara Dentist - Dr. Ana Martinez

"Update: Despite Dr. Martinez being wonderful, I'm experiencing billing issues now. I received a text saying I owe almost $700 for services that I have 100% coverage for. I asked for a breakdown of charges and the billing person replied with the amount I owe with no explanation. I asked again so they sent me invoices via email, which they should have done in the first place. I reached out to ask why I owe so much money when I have 100% coverage and have never paid for these services before, but no one ever replied. After multiple failed attempts to make contact, I called delta dental for help. They explained that Dr. Martinez is a non-participating provider. I didn't even know what that meant and was confused since Dr. Martinez's office said they accept my insurance prior to my first visit. Basically, she "accepts" my insurance but is not considered to be "in-network". I feel mislead by Dr. Martinez saying she accepts delta dental but not clarifying that she is a non-participating provider. Now I'm out almost $700 and need to find a new dentist. Next time I'll be sure to check with my insurance prior to establishing care so this never happens again. Original post: Dr. Martinez and her team are warm and welcoming! I've had such great experiences at this dental office. Having my teeth cleaned used to be painful due to how sensitive my teeth are, but not with Dr. Martinez. She offered to use a topical numbing gel and I didn't feel a thing. It was amazing! I also had a few cavities replaced with Dr. Martinez and she used this wonderful tongue guard suction device that made it so much easier for me to relax and not worry about if my tongue was getting in the way the whole time. She finished the fillings very quickly and asked me several times during the procedure if I was doing alright. She's extremely kind, caring, and personable. I highly recommend Riviera Smiles Dentistry. The office is really nice and clean. The location has easy, free parking."

"Dr.Martinez and her staff have taken care of me SO well! The office is clean, modern and full of friendly ladies that have you feeling comfortable throughout your appointment. I’ve seen a few different dentist’s looking for “the one” and she is it. No pain during my visits and she’s very confident and educational in explaining procedures needed/moving forward etc. (I’ve had a broken tooth, fillings, cleanings all here… lots of catching up from lack of having a reg dentist) I don’t have insurance and she has been upfront about all costs and helped guide me through the financing options etc. to make it all possible. Thank you Riviera Smiles!"

"I was so trepidatious about getting Fast Braces. I'd never had any kind of work done like this on my teeth. But Dr. Martinez and her whole team put my mind completely at ease both through the professionalism and through the STUNNING results! My teeth have gone from totally crowded to perfectly straight in 4 months! I really wanted the confidence of straightened teeth and a beautiful smile. Riviera Smiles gave me both, in spades. Additionally, the staff is friendly, punctual, and professional. Truly, if you're thinking about getting Fast Braces or Invisalign, Riviera Smiles is the best place in Santa Barbara."

"I love Dr. Martinez and her team. Everyone is incredibly kind and caring. You actually get seen by the dentist! The cleaning was also painless. You can wait a bit to be seen because she is so personalized but it’s worth it!"

"This Rivera family has had all over great experiences with Riviera Smiles! First, Dr Martinez has seen both of our children and is so great with them! Secondly, she put on my fast braces which are fast because I got them put on in the beginning of summer and getting them taken off next week. My results are exactly what I hoped for. Thank you Dr Martinez and all the great staff!"