Shauna D Hayes Family Dentistry

"Very unprofessional employee by the name of Kyle. We're all disatisfied the we way he acts and speak to us"

"Dr. Hayes is amazing! Her office always makes time for me. They have taken such amazing care of my teeth. Huge thank you to the entire office staff for making me always feel at home."

"They made me an appointment for a cleaning and when I showed up they told me I wasn't scheduled. Then the woman told me that they never scheduled during that time and that they aren't accepting new patients. I thought this was very strange since a woman who sounded very much like her made the appointment with me on the phone. So they did make me another appointment and I told them at the further to be late morning or afternoon so they gave me an 11 a.m. Then what sounded like the same woman called me and said I need to change your appointment to 10 a.m. which for me is a difficult time to make an appointment but I said okay. As it turned out I couldn't make it because I can't make most appointments at 10 a.m. for personal reasons and I never scheduled them before 11am. So I can't tell you if they're any good or not because I found a better dentist probably the best dental experience I've ever had, so overall I guess it's good that they have some issues with their front office staff and scheduling."

"I have been very impressed by Dr. Hayes and her staff. Yes, it was about 1 month before she could see me as a new patient but it was was worth the wait (I cannot believe I am saying that about a dentist). She and her assistants are the most THOROUGH 1st visit examiners I have ever experienced. They thoroughly checked and documented each tooth, did x-rays, went over my dental history, were personable, very professional, and told me what was going on each step of the way (I am sure that is very comforting to those that have a fear of the dentist). About a month after my initial visit I bit on something that caused me to have pain on 1 tooth and I called her office to get an appointment and she was able to schedule me to see Dr. Hayes 2 days later. I was worried that she would not be able to see me quickly since I had to wait so long for my initial visit, but I have realized from my experience and appreciate that she gives priority to current patients and then adds new patients when she can. I would highly recommend Dr. Hayes to be your dentist."

"Tried to get in with Shauna D Hayes because she accepted my insurance. Office staff said call back next month because we aren't making appointments further out then we have them. Well I tried this run around 3 times for 3+ months and it dawned on me that they were not going to make any effort to get me and my family into their office. The 3rd time she was quite snippy said sorry and practically hung up on me! If your office is not accepting new patients that's fine but be up front about it, don't string people along and don't be rude in the process. I'm so glad now that I couldn't get in because in the future I would not like to be treated this way. I feel that your office is very pretentious, uppity, snotty, and unclear."