JCPenney Salon

"Adrian ‘tried’ to give me a haircut and I came back very disappointed because he didn’t know how to do a taper. My hair looks like I got a fade done. He doesn’t communicate at all. He was also very shaky like if he was doing things in a rush or like if he was scared. I am very very unsatisfied and I will never come again. He was recommended to me and I came back feeling very disappointed."

"An old man with a rerceading hairline gave me the most uneven hairline since I did it myself when I was 7 . He gave me a comb over that was bad but also very different to what I asked for, (Bangs were long and the side are so short im not sure if i can fix it"

"I had my hair done by Debbie and she was INCREDIBLE! I'm growing out a pixie and she was able to get my weird football helmet hair to look and fall so naturally! 20/10 she's my new gal!!!"

"I booked a haircut online with a master stylist. Her rate was a little high but I decided to give her a try. As soon as I sat in the chair I felt rushed. She didn't really understand what I wanted done. As she was finishing styling my hair she mentioned that there would be an extra $15 charge for long hair. My hair wasn't even that long. I felt pressured to pay the extra amount and left the salon with a disappointing $70 haircut. I feel scammed, do not go there."

"If I could give a review lower than 1 star I totally would. I went in for a haircut in January and the man did a terrible job (I don't know his name because he didn't introduce himself). I told him I wanted long layers and that was about it. He had no follow up questions and did not ask me anything else for the rest of the appointment. This was really weird because usually hairstylists ask more questions to get an idea of what a client really wants but he didn't do that. When he started cutting my hair I told him I usually part my hair down the middle, because he didn't ask and that's usually something hairstylists ask. Right before he moved to the front section of my hair I noticed that my middle part was uneven, so I pointed it out. He just stared at it, fixed it and then kept going, he didn't say anything at all. If I hadn't pointed it out to him, he wouldn't have done anything and my haircut would have turned out more messed up than it was. In addition to requesting a haircut I had also requested a blowout for my appointment, but he didn't seem to know that which was a bit weird that he didn't know and it seemed like he just wanted me to leave. Once I got home and got a good look at my hair I realized how bad it actually turned out. It looks really ragged. It looks like the back part of my hair is all one length and the front part of my hair is in weird layers. There were also some pieces of front hair that were longer than others and were the same length as the hair in the back. I went to another hairstylist about a week after to touch up some of the color in my hair and they agreed that the previous stylist did not do a good job. This was a really disappointing experience because I've been to this salon before and I've had some decent experiences, never anything extremely bad, but this was the first time I really regretted going. I wish I could get a refund."