Mattress Firm Oak Ridge North

"After much research online My husband and I ended up driving approximately 30 miles from our house to look at mattresses at Mattress Firm in Oak Ridge Charles welcomed us in in and answered the many, many questions we had!! We actually enjoyed the conversation and purchased a good mattress we could afford Charles was patient and thorough in his answers and Thanked us for coming in today"

"Excellent service. Charles was very knowledgeable on the beds and answered all my questions to my satisfaction. Delivery was also great. Now that I have slept on the bed for a few nights, I am very happy."

"Our experience with Marshall was great, but the process of picking up our mattress and frame went horribly wrong. We were originally told that we could pick up on the 9th. I called on the 9th to make sure that our items were available at the warehouse and was told that they weren't there. I waited over the weekend until Monday to find out that we would now have to wait almost another 2 weeks to be able to pick up items we already paid for because the warehouse will issue our anything they can regardless of who is scheduled. The main reason for the poor review is that if something is paid for already then the customer should be able to pick it up at their convenience and it should be held until they can get it and not given to someone else."

"CJ provided one of the worst purchasing experiences I've ever had. Beyond that, the moving company, Christian Brothers Moving knowingly delivered a damaged bed frame. I ultimately had to contact the manager to get this issue resolved. Jade was very helpful and saw to it that the issue was resolved."

"Marshall was my sleep expert, he was very helpful and efficient. My experience on choosing a bed setup that met my needs was a breeze thanks to him. Excited about sleeping on a new mattress that I can afford."