615 Outdoor Living

"I am a contractor that worked with Tony, does not answer my calls told me he was going to pay me and keeps saying next week, still hasn’t paid me."

"Big Green Egg owner: this is the largest selection of BGE accessories in Middle Tennessee. 615 has literally everything, some things I've never seen before and found very useful. Bought the cast iron grate I went in for and also a nifty cutting board/marinade/serving container they stocked: coolest thing every. Oh, they also had a nice selection of outdoor furniture, and accessories for a backyard entertainment experience.."

"I never write reviews but in this case, I feel compelled to share our story of working with Tony / 615 Outdoor Living. Due to their total lack of communication and poor attention to detail, we had a nightmare experience in building out our backyard. A small number of our issues include: a pool that was poured to the wrong depth and had to have bottom cut out to fix; pool plumbing that was found to be insufficient to legal water volume / circulation requirements; bubblers / water features were forgotten and had to be added after the fact - again by cutting into the gunite; little to no itemization of services and no receipts of completion; at least 5 subcontractors that that were either never paid and later refused to work with Tony / 615 - or - significantly delayed progress on our project due to their outstanding balances / payment delinquency (this is for work for which we had already paid 615); the covering over the outdoor structure sat unfinished without a roof and was exposed to the elements for months (potentially damaging long-term structural integrity); and products which we ordered from the store (and paid for in advance) were either never delivered, or we received the wrong items. We later found out in some cases that items were never ordered at all even though we paid Tony / 615 for the items in full. If I could give 0 stars, I would. Do yourself a favor and find another company."

"Would have loved to work with Tony, but after coming to give me a quote on February 23rd, I followed up three times over the course of the next 8 weeks and after the third time he didn't respond. Updating from a 1 star to 3 star: Gwyn reached out and explained the process of getting an engineer to draw up the plans for my project is taking longer than expected and that they had honestly and mistakenly missed my last communication. I'm hopeful that if we can agree on an estimate/plan soon we'll be able to move forward. I'll update the review again in a few weeks! Update back to a 1 star. Tony came back with a quote I didn't ask for. He gave me the quote to maximize my backyard (80k) but I asked for a quote specifically not utilizing my whole property to build a retaining wall because I knew it would be too expensive. He even ballparked me at 20k when he first came out and I specifically asked for a detailed quote in writing, but never got it. I know he understood me because he asked for my email and told me he'd send it over. In this recent conversation, when I asked for a price moving the wall a few feet closer to my house (and therefore not as tall or weight bearing) he wasn't able to give me one. I've had several other quotes and people were able to give me estimates right away. Unfortunately this leads me to believe that Tony exclusively subcontracts out the work which won't produce quality products (speaking from experience as a former contractor)."

"They had a very nice selection of high quality inventory. We bought a green egg for our daughter and her husband. Customer service was great. We plan to purchase all our outdoor furniture there!"