The Home Depot

"Normally I love home Depot. Unfortunately I'm here on a Saturday. I'm trying to purchase almost $30,000 worth of materials and they're telling me that we can't use the protest. We have to march nine carts and three pallets All the way down to the opposite side of the store for customer service in order for them to ring us up only to have us bring it back down to the other end of the store. The assistant manager doesn't know what to do. Said there's no possible way that we can be helped. Can't find the actual manager in here for 3 hours and that must admit with my company and the other companies I'm in line with and we shop here and use home Depot so much. We literally spend millions of dollars a year here and to be treated so negatively and poorly by the assistant manager and the workers here is just ridiculous. I'm seriously questioning my business account and my time and all of my other companies and what not with this facility. Smh. You must do better home Depot. This is terrible. You're about to lose a lot of money because of bad attitude employees"

"ABSOLUTE NIGHTMARE - HOME DEPOT RUINED CHRISTMAS NEVER LET THEM INSTALL YOUR APPLIANCES! EDIT: Needed to clear the Bosch name. Come to find out the dishwasher likely wasn't defective at all, it was just installed terribly by HD's joke of an install team. They left the dishwasher spraying water all up underneath the washer and soaked my subfloor. Dried it out over night and was able to sure up the water connections and now the dishwasher seems to be running fine. Going to test it out a bit longer before canceling the replacement, but I will certainly be asking for my install fee back since I basically had to reinstall the thing properly myself. OLD REVIEW: I tried to buy and have installed a nice new dishwasher for my family to surprise my wife for Christmas. I paid 1600+ AMERICAN DOLLARS for a really nice Bosch dishwasher. The one they delivered worked for about .03 nanoseconds before popping an error code. Had to call the install team back out, who then told me that the dishwasher was defective and would need to be replaced. I said "Cool, go grab another one from the store and I will wait here for you." They informed me that I would have to call a 1-800 number, wait on hold for 20-30 mins and then FINALLY I got the answer that I could not get another replacement until Jan. 2nd. No offer of a discount. No offers to try and make it right before Christmas. This might be the last purchase I ever make from HD, I am usually a Lowe's guy anyway, I was only going with HD because they had the dishwasher I wanted. This experience has reminded me of why I always preferred Lowe's. Home Depot corporate does not care about it's customers. They are basically the Grinch. Please keep them away from Whoville. Attached: the sad note I had to give my wife for Christmas instead of a functional dishwasher. Attached addendum: The reinstall and water damage caused by the Home Depot install team."

"Store had everything I was looking for except knowledgeable employees. When I finally tracked down an employee they were rude and just not very competent. That's why I will shop at Lowe's from now on. This and Lowe's really great military veterans benefits has made me love them. Sorry Home Depot I gave you a shot you just came up short."

"When loading a shower door into the bed of my truck, the associate helping me load the truck, shoves the cart right under my tailgate and scratched it! It even has the orange homedepot paint left weeks after! Made a claim and they’re only willing to pay half the damages. GO TO LOWES!!!"

"Store is nice, clean, maintained well, carts are clean, easy to find the products, staffs are always helpful here if you need any help on finding your product. Product management like placing and availability are good. I reduced the star because I went to store to find Sonos speaker which said it was on stock but somehow I am not able to find aisle though one staff recommend the section to look for. Apart from above quality of product is not an issue at this store."